Your theme (Sinatra) contains outdated copies of some WooCommerce template files

  • Resolved humanjourney

    (@humanjourney)


    3 months ago

    Your theme (Sinatra) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:

    1. Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
    2. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.

    Does anyone else have this problem?

    I cleared the system status theme info cache and other cache’s but it still says that. Now I don’t have access to the back end so if you can give clear instructions that I need to give to my web hosting person, then maybe I can get this working.

    I have been trying to get in contact with Sinatra but haven’t heard from them…

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Reynier (a11n)

    (@reynierc)

    Hi @humanjourney

    Thanks for reaching out! It looks like you’re using outdated WooCommerce template files from the Sinatra theme. These template files should usually be updated by the theme developer to keep up with updates. This sometimes happens when newer versions of plugins supported by the theme are released.

    To be specific about the suggested fix:

    1. Request the latest version of the Sinatra theme from your theme developer. Once you have it, update the theme.
    2. If the theme is already up-to-date or you haven’t heard back from the developer, check if you’ve made custom changes to any template files. If so, you need to bring these files up to speed with the current WooCommerce version by copying the updated template and re-applying your modifications. Remember that it’s always recommended to secure a backup of your site before pushing updates.

    For your web hosting person / developer, you can inform them to make sure the Sinatra theme is on its newest version, and to update WooCommerce template files if there have been custom changes.

Viewing 1 replies (of 1 total)
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