Your site’s REST API does not seem to be accessible

  • Resolved skiguru61

    (@skiguru61)


    3 years, 6 months ago

    I just installed Jetpack Boost on this site, but I keep getting this error message when I try to run the site score:

    Couldn’t get the site score Retry
    Your site’s REST API does not seem to be accessible. Jetpack Boost requires access to your REST API in order to receive site performance scores. Please make sure that your site’s REST API is active and accessible, and try again.

    When I test for REST API, it shows as enabled and accessible.

    Any thoughts?
    Thanks
    Adam

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    Hi @skiguru61

    Can you please confirm if you have Jetpack Boost (version 1.0.5) installed? If it is not, please update the plugin and try again.

    I would also recommend you to purge any caches that you might have (WordPress cache, Cloudflare cache, etc) and try logging in to your site in an incognito window (to prevent browser cache from interfering) and try it out.

    If the above steps are not helping, can you take a screenshot of the DevTools Network tab and the Browser Console? Please make sure to take a screenshot when you’re on the Jetpack Boost dashboard.

Viewing 1 replies (of 1 total)
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