‘Your site is experiencing a technical issue’ email

  • Resolved jseamer

    (@jseamer)


    4 years, 11 months ago

    I received an email with the following errors noted

    Error Details
    =============
    An error of type E_ERROR was caused in line 616 of the file /srv/htdocs/wp-content/plugins/woocommerce-admin/src/Features/Onboarding.php. Error message: Uncaught Error: Call to undefined function Automattic\WooCommerce\Admin\Features\wc_get_screen_ids() in /srv/htdocs/wp-content/plugins/woocommerce-admin/src/Features/Onboarding.php:616
    Stack trace:
    #0 /wordpress/core/5.3/wp-includes/class-wp-hook.php(288): Automattic\WooCommerce\Admin\Features\Onboarding->update_help_tab(Object(WP_Screen))
    #1 /wordpress/core/5.3/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array)
    #2 /wordpress/core/5.3/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #3 /wordpress/core/5.3/wp-admin/includes/class-wp-screen.php(412): do_action(‘current_screen’, Object(WP_Screen))
    #4 /wordpress/core/5.3/wp-admin/includes/screen.php(241): WP_Screen->set_current_screen()
    #5 /wordpress/plugins/jetpack/8.0/vendor/automattic/jetpack-sync/src/class-sender.php(365): set_current_screen(‘sync’)
    #6 /wordpress/plugins/jetpack/8.0/vendor/automattic/jetpack-sync/src/class-sender.php(457): Automattic\Jetpack\Sync\Sender->get_items_to_send(Object(Automattic\Jetpack\Sync\Queue_Buffer), true)
    #7 /wordpress/plugins/jetpack/8.0/vendor/automattic/jetpack-sync/src/class-sender.php(326): Automattic\Jetpack\Sync\Sender->do_sync_for_queue(Object(Automattic\Jetpack\Sync\Queue))
    #8 /wordpress/plugins/jetpack/8.0/vendor/automattic/jetpack-sync/src/class-sender.php(293): Automattic\Jetpack\Sync\Sender->do_sync_and_set_delays(Object(Automattic\Jetpack\Sync\Queue))
    #9 /wordpress/plugins/jetpack/8.0/vendor/automattic/jetpack-sync/src/class-actions.php(482): Automattic\Jetpack\Sync\Sender->do_sync()
    #10 /wordpress/plugins/jetpack/8.0/vendor/automattic/jetpack-sync/src/class-actions.php(437): Automattic\Jetpack\Sync\Actions::do_cron_sync_by_type(‘sync’)
    #11 /wordpress/core/5.3/wp-includes/class-wp-hook.php(288): Automattic\Jetpack\Sync\Actions::do_cron_sync()
    #12 /wordpress/core/5.3/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(”, Array)
    #13 /wordpress/core/5.3/wp-includes/plugin.php(544): WP_Hook->do_action(Array)
    #14 /wordpress/core/5.3/wp-cron.php(138): do_action_ref_array(‘jetpack_sync_cr…’, Array)
    #15 {main}
    thrown

    I have only noticed one issue which was that my main email list had been removed from my main list. I have switched the email addresses back to the main list and all seems to be well. What do I have to do from here?

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi,
    Not sure if I should start a new thread. I am facing the very same issue with the same logs. Hope somebody can help.

    Similar error email here:

    Uncaught Error: Call to undefined function Automattic\WooCommerce\Admin\Features\wc_get_screen_ids() in /home/xxx/public_html/wp-content/plugins/woocommerce-admin/src/Features/Onboarding.php:616
    Stack trace:
    #0 /home/mokumfilm/public_html/wp-includes/class-wp-hook.php(288): Automattic\WooCommerce\Admin\Features\Onboarding->update_help_tab(Object(WP_Screen))
    #1 /home/xxx.xx/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array)
    #2 /home/mokumfilm/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #3 /home/mokumfilm/public_html/wp-admin/includes/class-wp-screen.php(412): do_action(‘current_screen’, Object(WP_Screen))
    #4 /home/mokumfilm/public_html/wp-admin/includes/screen.php(241): WP_Screen->set_current_screen()
    #5 /home/mokumfilm/public_html/wp-content/plugins/jetpack/vendor/automattic/jetpack-sync/src/class-sender.php(365): set_current_screen(‘sync’)
    #6 /home/mokumfilm/public_html/wp-content/plugins/jetpack/vendor/automattic/jetpack-sync/src/class-sender.

    I got the same one! Just after the update
    Error Details
    =============
    An error of type E_ERROR was caused in line 616 of the file /home/nutriti7/public_html/wp-content/plugins/woocommerce-admin/src/Features/Onboarding.php. Error message: Uncaught Error: Call to undefined function Automattic\WooCommerce\Admin\Features\wc_get_screen_ids() in /home/nutriti7/public_html/wp-content/plugins/woocommerce-admin/src/Features/Onboarding.php:616
    Stack trace:
    #0 /home/nutriti7/public_html/wp-includes/class-wp-hook.php(288): Automattic\WooCommerce\Admin\Features\Onboarding->update_help_tab(Object(WP_Screen))
    #1 /home/nutriti7/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array)
    #2 /home/nutriti7/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #3 /home/nutriti7/public_html/wp-admin/includes/class-wp-screen.php(412): do_action(‘current_screen’, Object(WP_Screen))
    #4 /home/nutriti7/public_html/wp-admin/includes/screen.php(241): WP_Screen->set_current_screen()
    #5 /home/nutriti7/public_html/wp-content/plugins/jetpack/vendor/automattic/jetpack-sync/src/class-sender.php(365): set_current_screen(‘sync’)
    #6 /home/nutriti7/public_html/wp-content/plugins/jetpack/vendor/automattic/jetpack-sync/src/class-sender.php(457)

    Plugin Author psealock

    (@psealock)

    @nutrition2change @bvm @shamimwp @jseamer

    Thanks for bringing this to our attention. Did you experience the error just via the email or is there a screen that brings up the error message as well. I’m attempting to reproduce the problem.

    Thank you

    Just by email from wordpress. My website seems to be okay

    Plugin Author psealock

    (@psealock)

    Thanks everyone again for surfacing the issue. 0.23.1 has been release with a fix for this. Please update when you get a chance.

Viewing 6 replies - 1 through 6 (of 6 total)
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