• Resolved topabunmi

    (@topabunmi)


    Dear Support,

    I always experience a technical issue on my site for the past three weeks now. The issue always occur every weekend (most times Friday night or Saturday night). I always get this below error:
    “Error Details
    =============
    An error of type E_PARSE was caused in line 181 of the file /home/eneremfo/public_html/wp-content/plugins/woocommerce/includes/class-wc-order-refund.php. Error message: syntax error, unexpected end of file”. Most times when this issue occur, I always have to uninstall the Woocommerce plugin and reinstall and activate before the site starts working. Please I need to find a permanent solution to this as this is always embarrassing most times the site is down.

    I will appreciate all your help to rectify this issue.

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @topabunmi. Can you post your system status report? You can find that by going to WooCommerce > Status in your dashboard, then clicking “Get system report,” then “Copy for support.”

    Thread Starter topabunmi

    (@topabunmi)

    @apmwebdev Thanks for your reply. See below the copied report as requested:??

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://eneremfoods.com
    Site address (URL): https://eneremfoods.com
    WC Version: 4.7.0
    REST API Version: ? 4.7.0
    WC Blocks Version: ? 3.6.0
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 1.6.3
    Log Directory Writable: ?
    WP Version: 5.5.3
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.3.19
    PHP Post Max Size: 128 MB
    PHP Time Limit: -1
    PHP Max Input Vars: 3000
    cURL Version: 7.70.0
    OpenSSL/1.1.1g
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.1.41-MariaDB
    Max Upload Size: 80 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 4.7.0
    WC Database Prefix: wp2p_
    Total Database Size: 12.39MB
    Database Data Size: 10.32MB
    Database Index Size: 2.07MB
    wp2p_woocommerce_sessions: Data: 0.24MB + Index: 0.02MB + Engine MyISAM
    wp2p_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_woocommerce_order_items: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp2p_woocommerce_order_itemmeta: Data: 0.07MB + Index: 0.05MB + Engine MyISAM
    wp2p_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    ahc_browsers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    ahc_countries: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    ahc_daily_visitors_stats: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
    ahc_hits: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
    ahc_keywords: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    ahc_online_users: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    ahc_recent_visitors: Data: 0.05MB + Index: 0.01MB + Engine MyISAM
    ahc_refering_sites: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    ahc_searching_visits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    ahc_search_engines: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    ahc_search_engine_crawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    ahc_settings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    ahc_title_traffic: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    ahc_visitors: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
    ahc_visits_time: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_actionscheduler_actions: Data: 0.06MB + Index: 0.04MB + Engine MyISAM
    wp2p_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp2p_actionscheduler_logs: Data: 0.04MB + Index: 0.04MB + Engine MyISAM
    wp2p_aiowps_events: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_aiowps_failed_logins: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_aiowps_global_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_aiowps_login_activity: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_aiowps_login_lockdown: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_aiowps_permanent_block: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_bulkgate_module: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_cli_scripts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_commentmeta: Data: 0.21MB + Index: 0.08MB + Engine MyISAM
    wp2p_comments: Data: 0.08MB + Index: 0.04MB + Engine MyISAM
    wp2p_EWD_OTP_Customers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_EWD_OTP_Custom_Fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_EWD_OTP_Fields_Meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_EWD_OTP_Orders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_EWD_OTP_Order_Statuses: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_EWD_OTP_Sales_Reps: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_ig_actions: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp2p_ig_blocked_emails: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_ig_campaigns: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_ig_contactmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_ig_contacts: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp2p_ig_contacts_ips: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_ig_contact_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_ig_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_ig_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_ig_lists: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_ig_lists_contacts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_ig_mailing_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_ig_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_ig_sending_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_ig_workflows: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_ig_workflows_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_layerslider: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_layerslider_revisions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_mailpoet_custom_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_mailpoet_dynamic_segment_filters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_mailpoet_feature_flags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_mailpoet_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_mailpoet_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_mailpoet_mapping_to_external_entities: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_mailpoet_newsletters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_mailpoet_newsletter_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_mailpoet_newsletter_option: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_mailpoet_newsletter_option_fields: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp2p_mailpoet_newsletter_posts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_mailpoet_newsletter_segment: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_mailpoet_newsletter_templates: Data: 1.03MB + Index: 0.00MB + Engine MyISAM
    wp2p_mailpoet_scheduled_tasks: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp2p_mailpoet_scheduled_task_subscribers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_mailpoet_segments: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_mailpoet_sending_queues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_mailpoet_settings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_mailpoet_statistics_clicks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_mailpoet_statistics_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_mailpoet_statistics_newsletters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_mailpoet_statistics_opens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_mailpoet_statistics_unsubscribes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_mailpoet_statistics_woocommerce_purchases: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_mailpoet_stats_notifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_mailpoet_subscribers: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp2p_mailpoet_subscriber_custom_field: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_mailpoet_subscriber_ips: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_mailpoet_subscriber_segment: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_mailpoet_user_flags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_nm_personalized: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_options: Data: 3.54MB + Index: 0.13MB + Engine MyISAM
    wp2p_postmeta: Data: 2.00MB + Index: 0.95MB + Engine MyISAM
    wp2p_posts: Data: 1.41MB + Index: 0.16MB + Engine MyISAM
    wp2p_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
    wp2p_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_revslider_sliders: Data: 0.05MB + Index: 0.00MB + Engine MyISAM
    wp2p_revslider_slides: Data: 0.55MB + Index: 0.00MB + Engine MyISAM
    wp2p_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_smartpay_customers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_sms_send: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_sms_subscribes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_sms_subscribes_group: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_social_users: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_termmeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp2p_terms: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp2p_term_relationships: Data: 0.02MB + Index: 0.06MB + Engine MyISAM
    wp2p_term_taxonomy: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp2p_usermeta: Data: 0.07MB + Index: 0.02MB + Engine MyISAM
    wp2p_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp2p_wc_admin_notes: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp2p_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp2p_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_wc_order_product_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp2p_wc_order_stats: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp2p_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_wc_product_meta_lookup: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
    wp2p_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp2p_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_woo_shippment_provider: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    wp2p_wpforms_entries: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp2p_wpforms_entry_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_wpforms_entry_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_wpmailsmtp_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_wpml_mails: Data: 0.14MB + Index: 0.00MB + Engine MyISAM
    wp2p_wsal_metadata: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp2p_wsal_occurrences: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_yith_wapo_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_yith_wapo_types: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp2p_yith_wccl_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_yith_wcwl: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp2p_yith_wcwl_lists: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
    wp2p_yoast_indexable: Data: 0.30MB + Index: 0.12MB + Engine MyISAM
    wp2p_yoast_indexable_hierarchy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp2p_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp2p_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_yoast_seo_links: Data: 0.10MB + Index: 0.03MB + Engine MyISAM
    wp2p_yoast_seo_meta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp2p_za_categories_to_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_za_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_za_headers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_za_products_to_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_za_types: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp2p_za_values: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    attachment: 281
    blocks: 8
    cmsmasters_cform: 15
    cmsmasters_like: 127
    custom_css: 1
    es_template: 2
    featured_item: 8
    fpf_fields: 1
    ig_campaign: 2
    ig_message: 5
    mailpoet_page: 1
    nav_menu_item: 181
    oembed_cache: 3
    page: 142
    popupbuilder: 1
    product: 54
    product_variation: 39
    profile: 4
    project: 16
    revision: 206
    shop_coupon: 1
    shop_order: 41
    sp_faq: 1
    ufaq: 3
    uni_cpo_option: 2
    us_page_block: 1
    wpcf7_contact_form: 1
    wpforms: 3
    yith_popup: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (15) ###
    
    WP Activity Log for Yoast SEO: by WP White Security – 1.0.0
    Absolutely Glamorous Custom Admin: by Cusmin – 6.6.2
    All In One WP Security: by Tips and Tricks HQ
    Peter Petreski
    Ruhul
    Ivy – 4.4.4
    
    Auto-Install Free SSL: by Free SSL Dot Tech – 2.2.2
    Contact Form 7: by Takayuki Miyoshi – 5.3
    Easy WP SMTP: by wpecommerce
    alexanderfoxc – 1.4.1
    
    Email Subscribers & Newsletters: by Icegram – 4.6.3
    Icegram - Popups, Optins, CTAs & lot more...: by icegram – 1.10.44
    Nextend Social Login: by Nextendweb – 3.0.26
    Advanced Shipment Tracking for WooCommerce: by zorem – 3.1.4 – Installed version not tested with active version of WooCommerce 4.7.0
    WooCommerce: by Automattic – 4.7.0
    WP Activity Log for WooCommerce: by WP White Security – 1.2 – Installed version not tested with active version of WooCommerce 4.7.0
    WP Activity Log for WPForms: by WP White Security – 1.1
    WP Activity Log: by WP White Security – 4.1.5
    YITH WooCommerce Wishlist: by YITH – 3.0.16 – Installed version not tested with active version of WooCommerce 4.7.0
    
    ### Inactive Plugins (25) ###
    
    GDPR Cookie Consent: by WebToffee – 1.9.3
    Members: by MemberPress – 3.1.3
    Really Simple SSL: by Really Simple Plugins – 3.3.5
    SSL Zen - Free SSL Certificate & HTTPS Redirect for WordPress: by SSL Zen – 3.0.9
    Status and Order Tracking: by Etoile Web Design – 2.11.19 – Installed version not tested with active version of WooCommerce 4.7.0
    Stripe For WooCommerce: by Payment Plugins
    [email protected] – 3.2.7 – Installed version not tested with active version of WooCommerce 4.7.0
    
    User Role Editor: by Vladimir Garagulya – 4.57
    Variation Swatches for WooCommerce: by RadiusTheme – 1.1.55 – Installed version not tested with active version of WooCommerce 4.7.0
    Visitor Traffic Real Time Statistics: by wp-buy – 2.8.1
    Webcraftic Hide login page: by Webcraftic <[email protected]> – 1.1.1
    WooCommerce: by Automattic – 4.6.1 (update to version 4.7.0 is available)
    WooCommerce: by Automattic – 4.6.2 (update to version 4.7.0 is available)
    WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.0 – Installed version not tested with active version of WooCommerce 4.7.0
    WooCommerce Stripe Gateway: by WooCommerce – 4.5.3 – Installed version not tested with active version of WooCommerce 4.7.0
    WP Downgrade | Specific Core Version: by Reisetiger – 1.2.2
    WP FAQ: by WP OnlineSupport – 3.4
    WPForms: by WPForms – 1.5.2.2
    WPS Hide Login: by WPServeur
    NicolasKulka
    tabrisrp – 1.5.7
    
    YITH WooCommerce Ajax Search: by YITH – 1.8.3 – Installed version not tested with active version of WooCommerce 4.7.0
    YITH WooCommerce Order Tracking: by YITH – 1.2.19 – Installed version not tested with active version of WooCommerce 4.7.0
    YITH WooCommerce Product Add-ons: by YITH – 1.5.32 – Installed version not tested with active version of WooCommerce 4.7.0
    YITH WooCommerce Quick View: by YITH – 1.4.6 – Installed version not tested with active version of WooCommerce 4.7.0
    YITH WooCommerce Zoom Magnifier: by YITH – 1.3.20 – Installed version not tested with active version of WooCommerce 4.7.0
    Yoast SEO: by Team Yoast – 15.2.1
    YYDevelopment - Show Pages ID: by YYDevelopment – 1.2.9
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: 7 (7)
    9 (9)
    external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: 16 (16)
    17 (17)
    18 (18)
    19 (19)
    exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #174 - /shop/
    Cart: #175 - /cart/
    Checkout: #176 - /checkout/
    My account: #7 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Ebentechnology
    Version: 3.12.2
    Author URL: https://www.ebentechnology.com/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: flatsome/woocommerce/archive-product.php
    flatsome/woocommerce/cart/.cart.php
    flatsome/woocommerce/cart/cart-empty.php
    flatsome/woocommerce/cart/cart-shipping.php
    flatsome/woocommerce/cart/cart.php
    flatsome/woocommerce/checkout/.checkout.php
    flatsome/woocommerce/checkout/form-checkout.php
    flatsome/woocommerce/checkout/form-coupon.php
    flatsome/woocommerce/checkout/terms.php
    flatsome/woocommerce/checkout/thankyou.php
    flatsome/woocommerce/content-product.php
    flatsome/woocommerce/content-single-product.php
    flatsome/woocommerce/content-widget-product.php
    flatsome/woocommerce/global/.global.php
    flatsome/woocommerce/global/breadcrumb.php
    flatsome/woocommerce/global/quantity-input.php
    flatsome/woocommerce/global/wrapper-end.php
    flatsome/woocommerce/global/wrapper-start.php
    flatsome/woocommerce/loop/.loop.php
    flatsome/woocommerce/loop/loop-end.php
    flatsome/woocommerce/loop/loop-start.php
    flatsome/woocommerce/loop/pagination.php
    flatsome/woocommerce/loop/result-count.php
    flatsome/woocommerce/loop/sale-flash.php
    flatsome/woocommerce/myaccount/.myaccount.php
    flatsome/woocommerce/myaccount/form-login.php
    flatsome/woocommerce/myaccount/navigation.php
    flatsome/woocommerce/notices/.notices.php
    flatsome/woocommerce/notices/error.php
    flatsome/woocommerce/notices/notice.php
    flatsome/woocommerce/notices/success.php
    flatsome/woocommerce/product-searchform.php
    flatsome/woocommerce/single-product/.single-product.php
    flatsome/woocommerce/single-product/photoswipe.php
    flatsome/woocommerce/single-product/price.php
    flatsome/woocommerce/single-product/product-image.php
    flatsome/woocommerce/single-product/product-thumbnails.php
    flatsome/woocommerce/single-product/rating.php
    flatsome/woocommerce/single-product/related.php
    flatsome/woocommerce/single-product/review.php
    flatsome/woocommerce/single-product/sale-flash.php
    flatsome/woocommerce/single-product/share.php
    flatsome/woocommerce/single-product/short-description.php
    flatsome/woocommerce/single-product/tabs/.tabs.php
    flatsome/woocommerce/single-product/tabs/tabs.php
    flatsome/woocommerce/single-product/title.php
    flatsome/woocommerce/single-product/up-sells.php
    flatsome/woocommerce/single-product-reviews.php
    flatsome/woocommerce/single-product.php
    
    ### Action Scheduler ###
    
    Complete: 95
    Oldest: 2020-10-21 13:19:35 +0000
    Newest: 2020-11-11 19:28:43 +0000
    
    Pending: 1
    Oldest: 2020-11-12 19:28:43 +0000
    Newest: 2020-11-12 19:28:43 +0000
    
    
    Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    The error path shown in that error highlights an issue with refunds – does this take place after issuing a refund? Are there successful orders being placed in between the times when you see that error notice?

    Also, can you elaborate a bit more on which payment gateway us being used on your site? Have you checked whether the same thing is happening after switching to a different theme? I’m asking as the template overrides in the looks a bit strange in that they have a . where there shouldn’t be one (e.g. woocommerce/cart/.cart.php — It should be just cart.php, not .cart.php)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Your Site is Experiencing a Technical Issue’ is closed to new replies.