Your server terminated the export process

  • Resolved stevethebartender

    (@stevethebartender)


    4 years, 6 months ago

    Hey team!

    I get the error message “Your server terminated the export process” – I contacted Siteground and they couldn’t see any issue on their end and advised contacting the developers.

    The majority of the time it does get to 100% and the CSV seems in order but after it gets to 100% it then shows the server error message so the public link isn’t displayed for me to copy.

    Any assistance would be greatly appreciated.

    Cheers,
    Steve

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WP All Import

    (@wpallimport)

    Hi @stevethebartender,

    The majority of the time it does get to 100% and the CSV seems in order but after it gets to 100% it then shows the server error message so the public link isn’t displayed for me to copy.

    There really should have been an error logged here. Since your web host won’t help, try using this plugin to log the error: https://github.com/mbissett/error-revealer. Just be sure to follow the instructions closely and revert the changes once you’re done.

    Let us know what you find.

    Plugin Author WP All Import

    (@wpallimport)

    Hi @stevethebartender,

    I’m marking this as resolved since it’s been a while. You can follow up here if you still have questions.

    Anyone else, please start a new topic.

    Thread Starter stevethebartender

    (@stevethebartender)

    Sorry for the delays!

    I installed that plugin in the /wp-content/mu-plugins folder and recreated the issue but no debug.log file was create… not sure how to proceed ??

    Cheers,
    Steve

    Plugin Author WP All Import

    (@wpallimport)

    Hi @stevethebartender,

    I installed that plugin in the /wp-content/mu-plugins folder and recreated the issue but no debug.log file was create… not sure how to proceed

    Please contact us at https://www.wpallimport.com/support/ with details on the issue and a link to this thread for reference. We’ll need to log into your site and run tests to advise further on this.

    Also, I wanted to mention that for now you can get the export file link via Manage Exports -> Scheduling Options: https://d.pr/i/rN0Ao1.

    Thread Starter stevethebartender

    (@stevethebartender)

    Thank you – I’ll use the export link for now and get in touch later to try and sort the issue.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Your server terminated the export process’ is closed to new replies.