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  • Resolved jeffreywky

    (@jeffreywky)


    3 years, 4 months ago

    I am using Divi, this problem has been existed quite some time I never thought that is caused by Rankmath plugin until recently. Tested with Chrome and Edge which has no issues but when using Firefox( which I use for work) it came out. Has already report to Divi supports and hope that Rankmath take a note on this.

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  • Plugin Support Rank Math Support

    (@rankmathteam)

    Hello @jeffreywky,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems to be working fine on our end.

    Assuming you are using the latest version of all the plugins, themes, and WordPress (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    You can follow this video tutorial as well:

    Looking forward to helping you.

Viewing 1 replies (of 1 total)
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