• Resolved ws24

    (@ws24)


    Hi,
    While setting up and then testing the plugin I keep getting this error:
    Your review could not be submitted and the error has been logged. Please notify the site administrator.
    In the Tools -> Console logfile it says: [2021-04-26 15:38:02] ERROR [Database:272] Unknown column ‘terms’ in ‘field list’

    Can you help me out?
    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Gemini Labs

    (@geminilabs)

    @ws24 This error was introduced with v5.9 and will be fixed today in an update.

    To fix this yourself, please go to the Tools page, hold down the ALT key, and run the Migrate Plugin tool.

    Plugin Author Gemini Labs

    (@geminilabs)

    This should be fixed in v5.10.0

    Thread Starter ws24

    (@ws24)

    Thank you for your fast reply, I updated to v5.10.0 but the same problem occurs (I checked the version in System Info, and cleared the cache).
    The console still says:
    [2021-04-26 18:06:25] ERROR [Database:272] Unknown column ‘terms’ in ‘field list’

    Plugin Author Gemini Labs

    (@geminilabs)

    Please contact me directly using the Contact Support section on the help page.

    Make sure to include the Site Reviews system info and the console log.

    Plugin Author Gemini Labs

    (@geminilabs)

    Since it was a fresh install of the plugin, you may need to run the Migrate Plugin tool to fix it as v5.9 incorrectly bumped the database version before verifying the database migration status.

    Another way to test that this problem was isolated to v5.9 (since it is a fresh install) is to go to the Site Review settings, set it to delete everything on uninstall (the first setting on the General tab, it should turn red when you set it to delete everything). Once you have done that, uninstall the plugin and then install it again. If all goes well, you should no longer have the problem.

    Thread Starter ws24

    (@ws24)

    Thanks, I followed your instructions above and it works fine now.

Viewing 6 replies - 1 through 6 (of 6 total)
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