• Resolved zawordpress

    (@zawordpress)


    My client’s form is getting this error each time we try to send a form. I have done the recomended Javascript and Cookie settings as per your other similar post but neither is working. Please advise?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support katereji

    (@katereji)

    Hello.

    Could you please set the WP Rocket caching plugin as we recommend in this guide: https://cleantalk.org/help/cleantalk-and-wp-rocket? Also, set the ‘Set cookies’ option to Off in the Anti-Spam plugin settings.

    Please do not forget to purge the website cache after all your actions.

    stb91

    (@stb91)

    And please, Cleantalk team, for the love of god do not translate this message into German as “*** Die Mitteilung wird verboten. Nachricht scheint, spam zu sein. ***” as there are two spelling mistakes in these few words: the comma is wrong and spam is written with a capital S in German. Plus it altogether sounds weird to German ears: i.e. because of missing and wrong articles. This makes YOUR message look as spam. Better use “Diese Mitteilung wird aufgrund von Spam-Verdacht untersagt.” (engl. “This message is forbidden due to spam suspection”)

    • This reply was modified 1 year ago by stb91.
    Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    Hello @stb91,

    We’ll discuss this moment. You can also overwrite server response for blocked visitors. The guide is here: https://cleantalk.org/help/overwrite-message-for-blocked-visitors

    stb91

    (@stb91)

    Thank you!

    Plugin Support katereji

    (@katereji)

    Hello @stb91.

    Thank you for bringing this to our attention. We’ve change the API response. Could you please check?

    Plugin Support katereji

    (@katereji)

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this thread as “resolved”.
    If you have any further questions, you can start a new thread or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Your request looks like spam. Forbidden’ is closed to new replies.