• Resolved a4jp

    (@a4jpcom)


    Can you fix the URL please so the customize preview works?

    SVG image sizes can’t be set either.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Emma

    (@emma24)

    Hi @a4jpcom!

    Does your website reside in a subdirectory, such as test.com/sub? This caused the URL issue. If that’s the case, we assure you that we are already working on the fix and plan to include it in future updates.

    Regarding the SVG image size issue, can you specify which settings are not working? I have checked the logo, and the width and height are set properly from the LoginPress Customizer.

    I’ll be waiting for your response!

    Thread Starter a4jp

    (@a4jpcom)

    1. Yes.
    2. The width and height aren’t changing. My logo works in regular WordPress installs. I made the file so I know it is okay.
    Plugin Support Emma

    (@emma24)

    I see! Can you send me the logo file on [email protected] so I can check it on my side. Because an svg logo was set fine on my end yesterday when I checked.

    Also, if you feel comfortable, it would be helpful to check this on your site. The issue may be site-specific. In that case, reach out to us using this contact form.

    Thread Starter a4jp

    (@a4jpcom)

    I just updated but it didn’t fix the URL problem. It is really easy to fix if you just use the PHP code built into WordPress. I’m also getting the same problem on regular installs as well.

    You can use any image I even tried a random PNG from the web and couldn’t resize it using the sliders you have.

    Plugin Support Emma

    (@emma24)

    The recent release does not include the fix for the sub-directory issue. It’s already fixed and is planned for the next release.

    By regular installs, what do you mean?

    Plugin Support Emma

    (@emma24)

    Hi @a4jpcom,

    I hope you are doing well.

    I’m reaching out to let you know that we’ve successfully launched our latest release, version 3.2.1. This release includes the fix for the sub-directory/folder issue you highlighted.

    If you have any questions, please feel free to contact us. We appreciate your patience and look forward to making further improvements to our product to provide an even better user experience.

    We value your feedback on LoginPress, as it will greatly assist us in pursuing further achievements. Show your support here.

    Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
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