• Resolved yuyanyang

    (@yuyanyang)


    Hi there,
    My WordPress version: 5.6.1
    Ultimate Member Version: 2.1.15
    using EasyWP to hosting my wordpress.

    I have add define(‘WP_CACHE’, false); in my wp-config.php.
    After I click the forgot password, I did receive the email.
    But the page after redirected shows “Your password reset link appears to be invalid. Please request a new link below.”
    I saw some fixed solution which is add “wp-resetpass-*” in somewhere but I don’t know where is the somewhere in EasyWP.

    Hope someone can help me. I will very appreciate on it. Thank you.

    • This topic was modified 3 years, 9 months ago by yuyanyang.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @yuyanyang

    Please try contacting your hosting provider to assist you excluding the “wp-resetpass-*” from your site cache. Let’s see if the issue goes away.

    Regards,

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @yuyanyang

    Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. ??

    Regards,

    removed “wp-resetpass-*” from hosting cache worked!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Your password reset link appears to be invalid. Please request a new link below.’ is closed to new replies.