Your password reset link appears to be invalid. Please request a new link below.

  • Hello. I am trying to configure the welcome email as a password reset email. I have successfully done so, but when I test it and click the link to reset my password, it always says “Your password reset link appears to be invalid. Please request a new link below.” once I fill out the form with my username and fill out the CAPTCHA, I am then redirected to the correct password reset URL. I am wondering how to make it go to the correct URL every time? I have disabled caching and tested this as well but still no luck. Thank you in advance.

    • This topic was modified 4 years, 9 months ago by Jan Dembowski.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    some mail clients treat the ending > as part of the URL for the link, causing something like this. Try copying the link manually and pasting into your browser rather than just clicking.

    Thread Starter csidb

    (@csidb)

    Thank you for the response, I just tried this per your request. Still getting the error. I also added a filter to the .php file with the mail_to() function removing the “>” but still no luck.

    Thread Starter csidb

    (@csidb)

    The strange thing is, once I go through the reset process it will send me a new link that does work. It is only the initial link that does not work. Very confusing.

Viewing 3 replies - 1 through 3 (of 3 total)
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