• Resolved ams05

    (@ams05)


    Good day, how to fix images can’t upload from the registration form using the image upload? The error is your image is invalid!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Aswin Giri

    (@aswingiri)

    Hello @ams05

    Have you tried uploading a different image? Sometimes images have some issues. so, I suggest you try uploading a different image and also check the upload size limitation set on your server.

    Thread Starter ams05

    (@ams05)

    Yes sir we already try different file format for images but still the error was occured. Also, the size limitation was already set it to maximum.

    @ams05

    Can you publish here in the Forum and use the “CODE” formatting
    your “Install Info” from UM Settings -> Install Info

    Thread Starter ams05

    (@ams05)

    here is it.

    PHP Version: 8.1.2
    MySQL Version: 5.5.5
    Web Server Info: Apache/2.4.52 (Win64) OpenSSL/1.1.1m PHP/8.1.2

    — PHP Configurations —

    PHP Memory Limit: 512M
    PHP Upload Max Size: 40M
    PHP Post Max Size: 40M
    PHP Upload Max Filesize: 40M
    PHP Time Limit: 120
    PHP Max Input Vars: 1000
    PHP Arg Separator: &
    PHP Allow URL File Open: Yes

    — Web Server Extensions/Modules —

    DISPLAY ERRORS: On (1)
    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.
    SOAP Client: Your server does not have the SOAP Client enabled.
    SUHOSIN: Your server does not have SUHOSIN installed.
    GD Library: PHP GD library is NOT installed on your web server.
    Mail: PHP mail function exist on your web server.
    Exif: PHP Exif library is installed on your web server.

    — Session Configurations —

    Session: Disabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path: D:\xampp\tmp
    Use Cookies: On
    Use Only Cookies: On

    — WordPress Active Plugins —

    Buy Now Button for WooCommerce: 1.0.0
    Elementor: 3.6.6
    Elementor Header & Footer Builder: 1.6.11
    ElementsKit Lite: 2.6.2
    Essential Addons for Elementor: 5.1.7
    Expire Users: 1.2
    Happy Elementor Addons: 3.6.1
    MetForm: 2.2.0
    Ocean Extra: 2.0.2
    OoohBoi Steroids for Elementor: 1.9.7
    Payments via PayMongo for WooCommerce: 1.9.1
    Premium Addons for Elementor: 4.9.20
    Reveal IDs: 1.5.4
    Royal Elementor Addons: 1.3.44
    ShopEngine: 2.2.2
    Starter Templates: 3.1.11
    Sticky Header Effects for Elementor: 1.4.8
    Templately: 1.3.5
    Ultimate Dashboard: 3.7.1.3
    Ultimate Member: 2.4.2
    Unlimited Elements for Elementor: 1.5.19
    White Label CMS: 2.3
    WooCommerce: 6.6.1
    Woo Discount Rules: 2.4.3
    WPS Hide Login: 1.9.6

    ### End Install Info ###

    @ams05

    GD Library: PHP GD library is NOT installed on your web server.

    Ask your web hosting support to make “GD Library” and “ImageMagick” available for your domain.

    You can also test to switch PHP back to version 7.4

    Thread Starter ams05

    (@ams05)

    That is noted, thanks!

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @ams05

    Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up, and we’d be happy to help. ??

    Regards,

    If you are experiencing an issue with photo/image uploads not working, please check this article: https://docs.ultimatemember.com/article/114-photo-uploads-not-working

Viewing 8 replies - 1 through 8 (of 8 total)
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