Your ID token could not be processed. Please contact your System Administrator.

Hello Team,

Thanks for the great plugin and it really helps us to protect our website from fake logins.

We recently updated the Microsoft’s authentication method from SMS OTP to Microsoft Authenticator mobile app.

We are not able to logged using our outlook email. We suspect our client ID and secret aren’t matching or not allowing the new authentication process.

Here is the error message we are getting when we try login using our outlook username or email and password:

Your ID token could not be processed. Please contact your System Administrator.

Please let us know how to how to proceed further. Waiting to hear back soon. Thanks for your support.