“Your data source couldn’t be validated”

Hey @gamethrall

hope you are doing well!

Did you click on “feed file” and checked the issue?

Best,
Christian

Yes, I am so sorry, I forgot to include that.

When I click on the feed file, the error reported there is:

This page contains the following errors:
error on line 7139 at column 36: xmlParseEntityRef: no name

I saved the XML file and can send that if it helps. I’m not good with XML, but I opened it in a code editor and the item around line 7139 looks just like the items around it.

Hey @gamethrall

Please send us the link

Best,
Christian

The link for the feed file is https://www.sanefcs.com/wp-content/uploads/pinterest-for-woocommerce-M6px6L.xml

Hey @gamethrall

the file is not accessible, please make sure that the file is public, so can be used by your Pinterest Business Account also us for checking the xml format issue.

Best,
Christian

The file is set to 644. What do you need me to set it to?

Check the following screenshot: https://mrkr.io/s/61e8632f004c9e743a67d83a/0

Best,
Christian

• This reply was modified 2 years, 10 months ago by Christian.

Please try it again. I allowed your IP and your country.

Hey @gamethrall

Hope you are doing well!

you have some special characteres on the field <g:mpn> (filled out with the SKU of your product)

You need to change some of your products that have the “&” on the SKU.
Example Product ID: 46240, 46232, 46221

Once you do that your feed will updated in the next 24 hours.

Best,
Christian

I’ll remove the “&” from the products I can find with them in it and see how that works. Thanks!

Are there any other fields where the “&” is prohibited?

Hey @gamethrall

on the SKU field also is no allowed to have Special characters.

Best,
Christian

That did it. Thank you!