“Your customer report has been sent to your email” Issue

  • Resolved iparvez1

    (@iparvez1)


    4 years, 9 months ago

    Hello, I am having this issue. There have been transactions from last three months and but when I click to get analysts report or customer report, I always receive this message” Your report has been sent to your email” but I never receive an email. Please help so I can get reports in my email. Thank you.

    Wordpress version: 5.4
    Wocommerce version: 4.0.1
    Wocommerce Status Report: `
    ### WordPress Environment ###

    WordPress address (URL): https://www.firstsmile.pk
    Site address (URL): https://www.firstsmile.pk
    WC Version: 4.0.1
    REST API Version: ? 1.0.7
    WC Blocks Version: ? 2.5.14
    Action Scheduler Version: ? 3.1.4
    WC Admin Version: ? 1.0.3
    Log Directory Writable: ?
    WP Version: ? 5.4 – There is a newer version of WordPress available (5.4.2)
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.3.18
    PHP Post Max Size: 128 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1g-fips

    SUHOSIN Installed: –
    MySQL Version: 5.7.25-28-log
    Max Upload Size: 128 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

    WC Database Version: 4.0.1
    WC Database Prefix: wp_
    Total Database Size: 23.61MB
    Database Data Size: 18.53MB
    Database Index Size: 5.08MB
    wp_woocommerce_sessions: Data: 1.91MB + Index: 0.06MB + Engine MyISAM
    wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_order_items: Data: 0.04MB + Index: 0.02MB + Engine MyISAM
    wp_woocommerce_order_itemmeta: Data: 0.32MB + Index: 0.25MB + Engine MyISAM
    wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_actionscheduler_actions: Data: 1.02MB + Index: 0.44MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 1.52MB + Index: 0.42MB + Engine InnoDB
    wp_captured_wc_fields: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    wp_cartflows_ca_cart_abandonment: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
    wp_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_comments: Data: 0.53MB + Index: 0.35MB + Engine MyISAM
    wp_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_imagify_files: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_imagify_folders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_options: Data: 3.79MB + Index: 0.70MB + Engine MyISAM
    wp_postmeta: Data: 7.02MB + Index: 1.51MB + Engine MyISAM
    wp_posts: Data: 0.79MB + Index: 0.35MB + Engine MyISAM
    wp_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_rank_math_404_logs: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_rank_math_internal_links: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
    wp_rank_math_internal_meta: Data: 0.05MB + Index: 0.04MB + Engine MyISAM
    wp_rank_math_redirections: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_rank_math_redirections_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_rank_math_sc_analytics: Data: 0.37MB + Index: 0.16MB + Engine MyISAM
    wp_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_css_bkp: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_sliders: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_sliders_bkp: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_slides: Data: 0.05MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_slides_bkp: Data: 0.10MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_static_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_soo_wishlists: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_soo_wishlists_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_termmeta: Data: 0.05MB + Index: 0.03MB + Engine MyISAM
    wp_terms: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_term_relationships: Data: 0.09MB + Index: 0.18MB + Engine MyISAM
    wp_term_taxonomy: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_usermeta: Data: 0.09MB + Index: 0.06MB + Engine MyISAM
    wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_admin_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
    wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_product_lookup: Data: 0.05MB + Index: 0.05MB + Engine MyISAM
    wp_wc_order_stats: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
    wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_product_meta_lookup: Data: 0.06MB + Index: 0.07MB + Engine MyISAM
    wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

    ### Post Type Counts ###

    acf-field: 1
    acf-field-group: 1
    attachment: 642
    ct_size_guide: 128
    custom_css: 1
    customize_changeset: 1
    mc4wp-form: 1
    nav_menu_item: 36
    page: 20
    post: 3
    product: 179
    product_variation: 502
    revision: 40
    shop_coupon: 51
    shop_order: 227
    shop_order_refund: 1
    tabs_responsive: 1
    wpcf7_contact_form: 2

    ### Security ###

    Secure connection (HTTPS): ?
    Hide errors from visitors: ?

    ### Active Plugins (30) ###

    Advanced Custom Fields: by Elliot Condon – 5.8.9
    Classic Editor: by WordPress Contributors – 1.5
    Contact Form 7: by Takayuki Miyoshi – 5.1.7
    createIT Size Guide Plugin: by createIT – 2.6 – Not tested with the active version of WooCommerce
    Disable All WordPress Updates: by Oliver Schl?be – 1.6.6
    Duplicate Post: by Enrico Battocchi – 3.2.4
    Site Kit by Google: by Google – 1.7.0
    Imagify: by WP Media – 1.9.9
    WPBakery Page Builder: by Michael M – WPBakery.com – 6.1
    Kirki Customizer Framework: by Ari Stathopoulos (@aristath) – 3.1.1
    Mailchimp for WooCommerce: by Mailchimp – 2.3.6 – Not tested with the active version of WooCommerce
    MC4WP: Mailchimp for WordPress: by ibericode – 4.7.6
    Meta Box: by MetaBox.io – 5.2.10
    Official Facebook Pixel: by Facebook – 2.0.1
    Perfect WooCommerce Brands: by QuadLayers – 1.8.3 – Not tested with the active version of WooCommerce
    RY WC City Select: by Richer Yang – 1.0.9 – Not tested with the active version of WooCommerce
    Rank Math SEO: by Rank Math – 1.0.42.1
    Sober Addons: by UIX Themes – 1.4.1
    Soo Product Filter: by UIX Themes – 1.0.8 – Not tested with the active version of WooCommerce
    Soo Wishlist: by UIX Themes – 1.1.2 – Not tested with the active version of WooCommerce
    Top Bar: by WP Darko – 2.0
    Variation Swatcher for WooCommerce: by ThemeAlien – 1.0.7 – Not tested with the active version of WooCommerce
    WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.5 – Not tested with the active version of WooCommerce
    CartBounty – Save and recover abandoned carts for WooCommerce: by Streamline.lv – 4.4.1 – Not tested with the active version of WooCommerce
    Show Single Variations Shop & Category for WooCommerce: by Gravity Master – 2.0 – Not tested with the active version of WooCommerce
    WooCommerce Admin: by WooCommerce – 1.0.3 – Not tested with the active version of WooCommerce
    WooCommerce Checkout Field Editor: by WooCommerce – 1.5.30 – Not tested with the active version of WooCommerce
    WooCommerce Custom Product Tabs Lite: by SkyVerge – 1.7.3 – Not tested with the active version of WooCommerce
    WooCommerce Google Analytics Integration: by WooCommerce – 1.4.20 – Not tested with the active version of WooCommerce
    WooCommerce: by Automattic – 4.0.1

    ### Inactive Plugins (4) ###

    Google Tag Manager for WordPress: by Thomas Geiger – 1.11.4
    Hummingbird: by WPMU DEV – 2.4.2
    W3 Total Cache: by BoldGrid – 0.13.2
    WP Rocket: by WP Media – 3.5.0.2

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: PKR (PKR)
    Currency Position: left_space
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 0
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: ?

    ### WC Pages ###

    Shop base: #7 – /shop/
    Cart: #8 – /cart/
    Checkout: #9 – /checkout/
    My account: #10 – /my-account/
    Terms and conditions: #3 – /privacy-policy/

    ### Theme ###

    Name: Sober Child Theme
    Version: 1.0.0
    Author URL: https://uix.store
    Child Theme: ?
    Parent Theme Name: Sober
    Parent Theme Version: 2.3.0
    Parent Theme Author URL: https://uix.store
    WooCommerce Support: ?

    ### Templates ###

    Overrides: sober/woocommerce/cart/cart-shipping.php
    sober-child/woocommerce/cart/cart.php
    sober/woocommerce/cart/mini-cart.php
    sober-child/woocommerce/checkout/form-checkout.php
    sober/woocommerce/checkout/form-coupon.php
    sober/woocommerce/checkout/form-login.php
    sober/woocommerce/checkout/review-order.php
    sober/woocommerce/global/form-login.php
    sober/woocommerce/global/quantity-input.php
    sober/woocommerce/global/wrapper-end.php
    sober/woocommerce/global/wrapper-start.php
    sober/woocommerce/loop/add-to-cart.php
    sober/woocommerce/loop/price.php
    sober/woocommerce/loop/result-count.php
    sober/woocommerce/myaccount/dashboard.php
    sober/woocommerce/myaccount/form-edit-account.php
    sober/woocommerce/myaccount/form-login.php
    sober/woocommerce/myaccount/my-address.php
    sober/woocommerce/notices/error.php
    sober/woocommerce/notices/success.php
    sober/woocommerce/order/form-tracking.php
    sober/woocommerce/single-product/add-to-cart/external.php
    sober/woocommerce/single-product/add-to-cart/grouped.php
    sober/woocommerce/single-product/add-to-cart/simple.php
    sober/woocommerce/single-product/add-to-cart/variable.php
    sober/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
    sober/woocommerce/single-product/product-image.php
    sober/woocommerce/single-product/product-thumbnails.php
    sober/woocommerce/single-product/related.php
    sober/woocommerce/single-product/review-meta.php
    sober/woocommerce/single-product/tabs/additional-information.php
    sober-child/woocommerce/single-product/tabs/tabs.php
    sober/woocommerce/single-product/up-sells.php
    sober/woocommerce/single-product-reviews.php

    ### Action Scheduler ###

    Canceled: 1
    Oldest: 2020-06-12 04:28:17 +0000
    Newest: 2020-06-12 04:28:17 +0000

    Complete: 1,370
    Oldest: 2020-05-22 09:25:14 +0000
    Newest: 2020-06-22 08:37:10 +0000

    Failed: 100
    Oldest: 2020-01-29 14:34:28 +0000
    Newest: 2020-06-22 08:17:43 +0000

    Pending: 2
    Oldest: 2020-06-22 09:26:03 +0000
    Newest: 2020-06-23 07:06:01 +0000

    `

    The page I need help with: [log in to see the link]

Viewing 2 replies - 16 through 17 (of 17 total)

  • You will only lose changes if you customized files in the WooCommerce plugin, specifically. Updating WooCommerce will not overwrite changes in your theme.

    That being said, yes, you should theoretically be able to just disable Google Site Kit, run the report, and then reenable it without causing problems, at least on the WooCommerce side of things. You’d want to reach out to Google to confirm if that will cause problems on their side.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions!

Viewing 2 replies - 16 through 17 (of 17 total)
  • The topic ‘“Your customer report has been sent to your email” Issue’ is closed to new replies.