Your account is not set up to use the customer vault

  • Hi,
    Getting the error –

    XL NMI Gateway for WooCommerce Payment Failed (Your account is not set up to use the Customer Vault. REFID:xxxxxxxxxx)

    can you help me out?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author XLPlugins

    (@xlplugins)

    Hi there,

    It seems that the Saved Cards feature is turned ON but your NMI account does not have privileges to vault the Credit Cards.

    Please talk to NMI support and get Customer Vaulting enabled in your NMI account.

    It should work, if it still does not work, please raise a support ticket here:
    https://buildwoofunnels.com/support/

    Thanks

    • This reply was modified 4 years, 10 months ago by XLPlugins.
    Thread Starter mukii

    (@mukii)

    Thanks, but if i need to turn-off the ‘Saved Card’ feature where can i do this at admin settings?

Viewing 2 replies - 1 through 2 (of 2 total)
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