You’ll soon be able to send once our team reviews your account.

Hello @lyska,

Thanks for writing. ?Sorry for the confusion. Our team works hard to process manual approvals for all new subscriptions, and replies to them as soon as possible (within 12h). If you did not receive an answer from us, it’s either because we did not receive your request, or your did not get out reply.

Upon checking, it looks like we actually sent a reply to you via email and your subscription has already been approved.

?Let us know if you need further assistance.

?Thanks,

Hey there! Same issue, although mine is a little weird. I set up MailPoet yesterday and sent emails just fine, right out of the gate. This morning it’s giving me the dreaded “You’ll soon be able to send once our team reviews your account.”

Could I ask what changed from yesterday and when you think my account my be ready again?

Thanks in advance!

I am not able to send newsletter getting this error

You’ll soon be able to send once our team reviews your account. In the meantime, you can send previews to your authorized emails.

I have the same issue. This is very frustrating and I seem to be in a loop of mostly not understanding if I have been approved or declined especially as initially all seemed to work fine.

Please can you let me know what is happening with mailpoet on https://kcfatloss.com

Thank You

Hi, Having the same problem although we have been using MailPoet 3 for sometime without problems previously

Hello @wysija !

I’ve got just the same problem as @lyska on this site https://spacemag.com.ua/ .

The Authorized Email Addresses of my account is [email protected] .

Thanks for you attention!

• This reply was modified 3 years, 10 months ago by catherinetokarchuk.