You know people are not happy about it!

  • George

    (@quantum_leap)


    11 months, 2 weeks ago

    Just here to write my experience with this plugin. I am not a person that usually writes reviews but seeing the amount of negative reviews regarding the automatic install of those two plugins and the refusal of the developers to remove that functionality makes me very angry.

    The Optimole plugin installation is a checkbox but from the wording it’s not very clear that this plugin will be installed automatically. The other plugin, the Otter blocks gets installed automatically because the maintenance page templates make use of that. The installation happened without my knowledge and also messed up my homepage for a second (probably something to do with another block plugin I have installed or a clash with the theme, who knows?). As a result, I don’t trust this plugin at all, even though I liked the templates. It’s a matter of principle for me.

Viewing 1 replies (of 1 total)
  • Plugin Support irinelenache

    (@irinelenache)

    Hello @quantum_leap,

    I’m sorry to hear that some aspects aren’t as clear as they should in the plugin’s onboarding!

    We try to ensure a quality experience while using LightStart, by providing good-looking templates for the users, which are made using Otter blocks. Any user can refuse to install the additional plugins or delete them in case they misunderstood the onboarding’s wording.

    If you encounter any issues with LightStart or another plugin, don’t hesitate to open a support ticket and we’ll be happy to help!

    Have a great day ahead,

    Irinel

Viewing 1 replies (of 1 total)
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