You have not given the permission to fetch this data

  • Resolved Diiamo

    (@luislu)


    2 years, 7 months ago

    Hi，

    Rank Math can’t connect to google analysis, You have not given the permission to fetch this data.

    I connect to Google successfully, from here https://myaccount.google.com/permissions (Additional access), I can see that Google already gives full permissions to Rank Math SEO.

    But on WordPress Dashboard > Rank Math > Status & Tools > System Status, I see that google permissions are NOT given. I have already reconnected many times. But it still says “You have not given permission to fetch this data”.

    My website is https://diiamo.cn, HTTPS, non-www, the server is in China. I have other websites on the Vultr server（in the USA）, they can connect to google and google analysis.

    Can you please help to solve this issue?
    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Rank Math Support

    (@rankmathteam)

    Hello @luislu,

    Thank you for contacting the support and we regret the inconvenience caused.

    Google has several restrictions in China and Google Analytics is blocked.

    Please get in touch with your web host and change the server location and see if that helps. You may change the location to the USA like your other websites.

    Once the server location is changed, please reconnect your Google account once again and see if that fixes the issue.

    Please let us know how that goes.

Viewing 1 replies (of 1 total)
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