You get what you pay for…. or not

Installed free version. Found it to function ok. The item display overlaps.
This is why no more than 1 star.
Contacted Niaz and he advised he could fix if we upgraded to PRO. We upgraded and he was to work on it after EID Festival. We said ok. A week after the festival he emails and asks if we still need the changes. We advised yes. No response for a couple of more days, so we sent another email and still no response. We just wrote off the fee and went with another more robust e-commerce solution and found it to not need any tweaking.