• When I go to log back in to my website it takes me to another page that says ” You do not have sufficient access to this page” and it wont let me log in to my website. I do have the correct log in and password. I have looked at other questions on this issue and they say it has to do with my database and that some of my wp_usermeta table dont match up. However, I have no idea how to get to my database let alone change these codes. Please help.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator James Huff

    (@macmanx)

    It sounds like your account may have lost admin privileges for some reason.

    If you are not using Multisite, access your database via phpMyAdmin (most hosting providers offer this in their control panel), go to the wp_users table and find the row for your user_login . Note the ID of this row. Now, go to the wp_usermeta table and find the wp_capabilities row for your user_id . Set the value of this row to:

    a:1:{s:13:"administrator";b:1;}

    Thread Starter alayna28

    (@alayna28)

    In the user_login row there is no ID

    Moderator James Huff

    (@macmanx)

    What version of WordPress are you running, is it a Multisite installation, and are you using phpMyAdmin to access the database?

    Thread Starter alayna28

    (@alayna28)

    its 4.0.1, not sure about the other stuff it says wp-admin, should I contact my server bluehost?

    Moderator James Huff

    (@macmanx)

    Were you using phpMyAdmin to access the database as mentioned above, and do other users have user IDs in the user_login row?

    Thread Starter alayna28

    (@alayna28)

    i dont know how to access my database thats what Im trying to figure out, I’m the only one that has access and The only thing i have access too is my dashboard.

    Moderator James Huff

    (@macmanx)

    How did you make it to this reply then? “In the user_login row there is no ID”

    You need to access your database via phpMyAdmin. This is usually available somewhere in your hosting provider’s control panel.

Viewing 7 replies - 1 through 7 (of 7 total)
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