• Resolved RYSE

    (@ryse)


    I’m getting this message when I try to go to this page. I can see this page if I’m logged in as an admin, but no other user can see it. Can you tell me where I might have turned on a setting to cause this to happen?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Noel

    (@noelalvarez)

    hi @ryse,

    The AAM can manage access to each pages on your site as to which user or role who can view it.

    So it might be possible that you have restricted the access for that particular page.

    Please check on that page and make sure it did not restricted the Access for all other roles.

    Thread Starter RYSE

    (@ryse)

    I’ve looked at the pages and haven’t seen a reason as to why I’m getting this message. The only things I was trying to hide were on the Admin menu in WordPress. I don’t recall changing any settings for viewing page content.

    Both pages that give me this message are built using custom post types. Is it possible that that’s the problem?

    Noel

    (@noelalvarez)

    what you mean hide them from Admin menu? Are this 2 pages you mention backend pages? or frontend?

    Im confused. sorry.

    Thread Starter RYSE

    (@ryse)

    The only revisions I made to the new user role was to hide things on the backend Admin menu, but I’m somehow getting this message on the frontend pages.

    I just added two new pages at that same hierarchy and they both give me the same message. Are your settings different for content from custom post types?

    Noel

    (@noelalvarez)

    Hi @ryse,
    What were you trying to hide from the Backend menu? Where you hiding some Terms (Categories) from the backend?

    Coz the only possible scenario here is that you might have restricted some Pages/Post/Terms/Categories and might have hide it not just from the Backend Menu but to the frontend as well.

    Thread Starter RYSE

    (@ryse)

    I suck! I just realized that I never followed up on this. Turns out the problem was a small checkbox related to another plugin. But thanks for helping me figure this out. Your time is much appreciated!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘You do not have access to view this content.’ is closed to new replies.