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Resolved BeycanPress LLC
(@beycanpress)

10 months, 1 week ago

Greetings. Our FreshBooks integration was working fine before. However, after your recent updates, there started to be a problem. While there was no problem with PayPal payments, Stripe payments were always creating two invoices.

To prevent this, we first used order->get_meta() and then get_post_meta(). We know that both are the same but we tried.

You can examine the code we specified in the link. Although it is a condition, we do not know how it happens, but this code is triggered twice in Stripe payments. For this reason, an invoice is created twice. We are sure of this because when using “update_meta_data” it was creating invoice id twice. Currently, the last created id is created with “update_post_meta”.

https://prnt.sc/peT220FH-G2K

https://prnt.sc/-JdOuRecyngN

https://github.com/BeycanPress/woocommerce-freshbooks/blob/06bb0e21913fb90902bbe03f9295a6cd1734e911/app/WooCommerce.php#L66

https://github.com/BeycanPress/woocommerce-freshbooks/commit/6e0367df80276da67a71ca206c991b36d513b51e

Viewing 4 replies - 16 through 19 (of 19 total)

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Thread Starter BeycanPress LLC
(@beycanpress)

9 months, 2 weeks ago

No, if you look at my latest answers, there is no such problem when I use the alternative plugin “Payment Plugins for Stripe”. It only happens with your plugin.

Also, I have already sent you the code of the integration many times. Did no one click on the link and open it?

Anyway, I’m using the alternative now, it’s no longer a problem for me.

Plugin Support Summer M.a11n
(@shrutiwpcom)

9 months, 1 week ago

Thanks for getting back to us and letting us know that you have been able to find an alternative solution.

We did click the links you sent earlier but were unsure about the following: if you use the Stripe Extension on its own without the FreshBooks integration, do you still receive two invoices?

That being said, if you need further help please feel free to let us know again.

Thread Starter BeycanPress LLC
(@beycanpress)

9 months, 1 week ago

“Look, I repeat, I repeat, I repeat.” I only “get two invoices” for payments with your plugin, otherwise everything works fine with PayPal and the alternative Stripe payment I use now.

Plugin Support Brad P. a11n
(@snaacks)

9 months ago

Hi @beycanpress,

Thanks for sharing those details and that you get two invoices when using our plugin, and not with the current integration you’re using. As it sounds like you’ve opted for a different plugin, and are not currently experiencing the issue, we’ll go ahead and close this out for now. If you would like us to help get the plugin working properly for you please let us know and we’ll be glad to assist further.

Thank you for your time and have a great week!

Viewing 4 replies - 16 through 19 (of 19 total)

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The topic ‘You created an unknown problem in the last update.’ is closed to new replies.