• Resolved warriordgamer

    (@warriordgamer)


    I have tried installing it multiple times, through plugin manager and also by uploading the zip file, but it keeps on showing the message checking compatibility ,and not enabling the start the setup option.

Viewing 4 replies - 1 through 4 (of 4 total)
  • @warriordgamer thanks for the topic.

    1) Is your site publicly available? Feel free to share your site URL.

    2) Also, could you share where you are hosting the site?

    @reneesoffice I also have the same error, when activating the Site kit plugin I check the compatibility and there it remains without allowing me to start the site kit configuration with a message saying your are probably offline

    My site: https://marfitours.tk/
    site health:

    
    ### wp-core ###
    
    version: 5.4.1
    site_language: es_ES
    user_language: es_ES
    timezone: +00:00
    permalink: /%year%/%monthnum%/%postname%
    https_status: true
    user_registration: 0
    default_comment_status: open
    multisite: false
    user_count: 1
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /storage/ssd5/168/13577168/public_html
    wordpress_size: 43,28 MB (45377411 bytes)
    uploads_path: /storage/ssd5/168/13577168/public_html/wp-content/uploads
    uploads_size: 0,00 B (0 bytes)
    themes_path: /storage/ssd5/168/13577168/public_html/wp-content/themes
    themes_size: 10,87 MB (11402970 bytes)
    plugins_path: /storage/ssd5/168/13577168/public_html/wp-content/plugins
    plugins_size: 29,85 MB (31299207 bytes)
    database_size: 1,13 MB (1179648 bytes)
    total_size: 85,12 MB (89259236 bytes)
    
    ### wp-active-theme ###
    
    name: Shapely (shapely)
    version: 1.2.8
    author: colorlib
    author_website: https://colorlib.com/
    parent_theme: none
    theme_features: automatic-feed-links, custom-logo, custom-header, title-tag, post-thumbnails, menus, html5, custom-background, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, customize-selective-refresh-widgets, infinite-scroll, jetpack-responsive-videos, widgets
    theme_path: /storage/ssd5/168/13577168/public_html/wp-content/themes/shapely
    
    ### wp-themes-inactive (3) ###
    
    Twenty Nineteen: version: 1.5, author: el equipo de WordPress
    Twenty Seventeen: version: 2.3, author: El equipo WordPress
    Twenty Twenty: version: 1.2, author: El equipo de WordPress
    
    ### wp-mu-plugins (3) ###
    
    Hostinger Change URL: version: 1.0, author: Hostinger.com
    Hostinger Dashboard Notification: author: (undefined), version: 1.0
    Hostinger Links: author: (undefined), version: 0.1
    
    ### wp-plugins-active (4) ###
    
    All-in-One WP Migration: version: 7.21, author: ServMask
    Google Analytics for WordPress by MonsterInsights: version: 7.10.4, author: MonsterInsights
    Site Kit by Google: version: 1.7.1, author: Google
    WPForms Lite: version: 1.6.0.1, author: WPForms
    
    ### wp-plugins-inactive (3) ###
    
    Akismet Anti-Spam: version: 4.1.5, author: Automattic
    Hello Dolly: version: 1.7.2, author: Matt Mullenweg
    Under Construction: version: 3.75, author: WebFactory Ltd
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_GD
    imagick_module_version: No disponible
    imagemagick_version: No disponible
    gd_version: 2.2.5
    ghostscript_version: unknown
    
    ### wp-server ###
    
    server_architecture: Linux 3.10.0-957.5.1.el7.x86_64 x86_64
    httpd_software: Apache
    php_version: 7.4.4 64bit
    php_sapi: apache2handler
    max_input_variables: 1000
    time_limit: 30
    memory_limit: 256M
    max_input_time: 30
    upload_max_size: 8M
    php_post_max_size: 8M
    curl_version: 7.29.0 NSS/3.44
    suhosin: false
    imagick_availability: false
    htaccess_extra_rules: false
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 10.3.16-MariaDB
    client_version: mysqlnd 7.4.4
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /storage/ssd5/168/13577168/public_html/wp-content
    WP_PLUGIN_DIR: /storage/ssd5/168/13577168/public_html/wp-content/plugins
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: writable
    
    ### wpforms ###
    
    version: 1.6.0.1
    license: false
    lite: May 5, 2020 @ 4:58pm
    total_forms: undefined
    total_entries: undefined
    
    ### google-site-kit ###
    
    version: 1.7.1
    php_version: 7.4.4
    wp_version: 5.4.1
    reference_url: https://marfitours.tk
    amp_mode: no
    site_status: not-connected
    user_status: not authenticated
    active_modules: site-verification, search-console
    required_scopes: 
    	openid: ?
    	https://www.googleapis.com/auth/userinfo.profile: ?
    	https://www.googleapis.com/auth/userinfo.email: ?
    	https://www.googleapis.com/auth/siteverification: ?
    	https://www.googleapis.com/auth/webmasters: ?
    search_console_property: none
    
    
    Plugin Support James Osborne

    (@jamesosborne)

    @isra20 Can you please open a new support topic as per forum guidelines and we would be happy to assist from there.

    Looking at your information you provided and your REST endpoints your site settings also differ, along with mismatching https status, possibly from a site migration.

    Plugin Support James Osborne

    (@jamesosborne)

    @warriordgamer As we didn’t receive a response I will mark this as resolved. Feel free to open a new support topic if you continue to encounter issues.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘You are probably offline.’ is closed to new replies.