• Resolved norrniklas

    (@norrniklas)


    Hi,

    I initially installed this plugin some months ago but eventually deactivated it due to some limitations. Now I re-activated it but can’t access the settings page. Instead I get a message that I am not authorised to access the page. I have tried the following:

    • Uninstall/re-install the plugin
    • Regenerate .htaccess from the Permalinks page
    • Visited wp-admin/admin.php?page=connection-test-admin-page and basically disconnected and re-connected everything
    • Uninstalled and re-installed Jetpack (and disconnected/re-connected)

    Here’s a system report:

    `
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.norrmark.se
    Site address (URL): https://www.norrmark.se
    WC Version: 8.3.1
    REST API Version: ? 8.3.1
    WC Blocks Version: ? 11.4.9
    Action Scheduler Version: ? 3.6.4
    Log Directory Writable: ?
    WP Version: 6.4.1
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: sv_SE
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 8.1.25
    PHP Post Max Size: 50 MB
    PHP Time Limit: 1200
    PHP Max Input Vars: 20000
    cURL Version: 7.87.0
    OpenSSL/1.1.1w
    
    SUHOSIN Installed: –
    MySQL Version: 10.6.15-MariaDB-cll-lve
    Max Upload Size: 50 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 8.3.1
    WC Database Prefix: wp3m_
    Total databasstorlek: 880.70MB
    Datastorlek f?r databas: 802.51MB
    Indexstorlek f?r databas: 78.19MB
    wp3m_woocommerce_sessions: Data: 163.35MB + Index: 6.63MB + Motor MyISAM
    wp3m_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_woocommerce_attribute_taxonomies: Data: 0.06MB + Index: 0.04MB + Motor MyISAM
    wp3m_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_woocommerce_order_items: Data: 0.29MB + Index: 0.19MB + Motor MyISAM
    wp3m_woocommerce_order_itemmeta: Data: 2.18MB + Index: 1.64MB + Motor MyISAM
    wp3m_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Motor MyISAM
    wp3m_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_actionscheduler_actions: Data: 1.08MB + Index: 0.51MB + Motor MyISAM
    wp3m_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Motor MyISAM
    wp3m_actionscheduler_logs: Data: 0.82MB + Index: 0.51MB + Motor MyISAM
    wp3m_aws_cache: Data: 13.02MB + Index: 0.00MB + Motor MyISAM
    wp3m_aws_index: Data: 20.95MB + Index: 20.97MB + Motor MyISAM
    wp3m_categorymeta: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_cest_addon: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_cest_addon_details: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_cest_addon_details_log: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_cest_uiform_fields: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_cest_uiform_fields_type: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_cest_uiform_form: Data: 0.06MB + Index: 0.00MB + Motor InnoDB
    wp3m_cest_uiform_form_log: Data: 0.03MB + Index: 0.00MB + Motor InnoDB
    wp3m_cest_uiform_form_records: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_cest_uiform_pay_gateways: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_cest_uiform_pay_logs: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_cest_uiform_pay_records: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_cest_uiform_settings: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_cest_uiform_visitor: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_cest_uiform_visitor_error: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_cky_banners: Data: 0.05MB + Index: 0.00MB + Motor InnoDB
    wp3m_cky_cookies: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_cky_cookie_categories: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp3m_cmplz_cookiebanners: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_cmplz_cookies: Data: 0.01MB + Index: 0.00MB + Motor MyISAM
    wp3m_cmplz_services: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_collector_data: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_commentmeta: Data: 0.00MB + Index: 0.01MB + Motor MyISAM
    wp3m_comments: Data: 1.21MB + Index: 0.52MB + Motor MyISAM
    wp3m_cp_calculated_fields_form_discount_codes: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_cp_calculated_fields_form_posts: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_cp_calculated_fields_form_revision: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_cp_calculated_fields_form_settings: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_df_scc_conditions: Data: 0.02MB + Index: 0.05MB + Motor InnoDB
    wp3m_df_scc_coupons: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_df_scc_elementitems: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp3m_df_scc_elements: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp3m_df_scc_forms: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_df_scc_quote_submissions: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp3m_df_scc_sections: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp3m_df_scc_subsections: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp3m_est_cta_settings: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_gdpr_cc_options: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_gla_attribute_mapping_rules: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_gla_budget_recommendations: Data: 0.11MB + Index: 0.12MB + Motor MyISAM
    wp3m_gla_merchant_issues: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_gla_shipping_rates: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_gla_shipping_times: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_iconic_woo_linked_variations: Data: 0.02MB + Index: 0.00MB + Motor MyISAM
    wp3m_imagify_files: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_imagify_folders: Data: 0.00MB + Index: 0.01MB + Motor MyISAM
    wp3m_links: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_litespeed_img_optming: Data: 1.52MB + Index: 0.27MB + Motor InnoDB
    wp3m_options: Data: 432.50MB + Index: 1.34MB + Motor MyISAM
    wp3m_pmxe_exports: Data: 6.68MB + Index: 0.00MB + Motor MyISAM
    wp3m_pmxe_google_cats: Data: 0.26MB + Index: 0.05MB + Motor MyISAM
    wp3m_pmxe_posts: Data: 3.73MB + Index: 1.71MB + Motor MyISAM
    wp3m_pmxe_templates: Data: 0.62MB + Index: 0.00MB + Motor MyISAM
    wp3m_pmxi_files: Data: 0.03MB + Index: 0.01MB + Motor MyISAM
    wp3m_pmxi_hash: Data: 0.99MB + Index: 0.92MB + Motor MyISAM
    wp3m_pmxi_history: Data: 0.03MB + Index: 0.01MB + Motor MyISAM
    wp3m_pmxi_images: Data: 0.65MB + Index: 0.09MB + Motor MyISAM
    wp3m_pmxi_imports: Data: 10.08MB + Index: 0.01MB + Motor MyISAM
    wp3m_pmxi_posts: Data: 4.45MB + Index: 1.69MB + Motor MyISAM
    wp3m_pmxi_templates: Data: 2.62MB + Index: 0.00MB + Motor MyISAM
    wp3m_portfolio_catmeta: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_postmeta: Data: 69.37MB + Index: 14.01MB + Motor MyISAM
    wp3m_posts: Data: 26.10MB + Index: 1.73MB + Motor MyISAM
    wp3m_pos_warehouse: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_private_blog_access_logs: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_product_catmeta: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_redirection_404: Data: 2.29MB + Index: 0.34MB + Motor MyISAM
    wp3m_redirection_groups: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_redirection_items: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_redirection_logs: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_revslider_css: Data: 0.09MB + Index: 0.00MB + Motor MyISAM
    wp3m_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Motor MyISAM
    wp3m_revslider_slides: Data: 0.09MB + Index: 0.00MB + Motor MyISAM
    wp3m_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_rsssl_csp_log: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_rsssl_xmlrpc: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_sco_sessions: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
    wp3m_simple_history: Data: 1.56MB + Index: 0.49MB + Motor MyISAM
    wp3m_simple_history_contexts: Data: 9.67MB + Index: 5.08MB + Motor MyISAM
    wp3m_snippets: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_social_users: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_termmeta: Data: 2.26MB + Index: 0.49MB + Motor MyISAM
    wp3m_terms: Data: 0.24MB + Index: 0.49MB + Motor MyISAM
    wp3m_term_relationships: Data: 1.46MB + Index: 3.08MB + Motor MyISAM
    wp3m_term_taxonomy: Data: 0.34MB + Index: 0.54MB + Motor MyISAM
    wp3m_usermeta: Data: 3.71MB + Index: 2.45MB + Motor MyISAM
    wp3m_users: Data: 0.36MB + Index: 0.28MB + Motor MyISAM
    wp3m_wcpdf_invoice_number: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_wc_admin_notes: Data: 0.08MB + Index: 0.01MB + Motor MyISAM
    wp3m_wc_admin_note_actions: Data: 0.04MB + Index: 0.01MB + Motor MyISAM
    wp3m_wc_category_lookup: Data: 0.03MB + Index: 0.04MB + Motor MyISAM
    wp3m_wc_customer_lookup: Data: 0.31MB + Index: 0.32MB + Motor MyISAM
    wp3m_wc_download_log: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_wc_gpf_render_cache: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_wc_orders: Data: 0.02MB + Index: 0.11MB + Motor InnoDB
    wp3m_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
    wp3m_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Motor InnoDB
    wp3m_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
    wp3m_wc_order_product_lookup: Data: 0.19MB + Index: 0.17MB + Motor MyISAM
    wp3m_wc_order_stats: Data: 0.17MB + Index: 0.09MB + Motor MyISAM
    wp3m_wc_order_tax_lookup: Data: 0.08MB + Index: 0.09MB + Motor MyISAM
    wp3m_wc_product_attributes_lookup: Data: 1.19MB + Index: 2.11MB + Motor MyISAM
    wp3m_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Motor MyISAM
    wp3m_wc_product_meta_lookup: Data: 0.32MB + Index: 0.48MB + Motor MyISAM
    wp3m_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Motor MyISAM
    wp3m_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_wdp_orders: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_wdp_order_items: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_wdp_persistent_rules_cache: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_wdp_rules: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_wdr_order_discounts: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_wdr_order_item_discounts: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_wdr_rules: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_woocommerce_extra_flat_rates: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_woocommerce_gpf_google_taxonomy: Data: 2.16MB + Index: 0.06MB + Motor MyISAM
    wp3m_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_wpgb_cards: Data: 0.01MB + Index: 0.01MB + Motor MyISAM
    wp3m_wpgb_facets: Data: 0.01MB + Index: 0.01MB + Motor MyISAM
    wp3m_wpgb_grids: Data: 0.00MB + Index: 0.01MB + Motor MyISAM
    wp3m_wpgb_index: Data: 0.35MB + Index: 0.33MB + Motor MyISAM
    wp3m_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_wpmailsmtp_tasks_meta: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_wpo_groups: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp3m_wpo_options: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp3m_WP_SEO_404_links: Data: 5.78MB + Index: 4.43MB + Motor MyISAM
    wp3m_WP_SEO_Cache: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_WP_SEO_Redirection: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_WP_SEO_Redirection_LOG: Data: 0.00MB + Index: 0.00MB + Motor MyISAM
    wp3m_yoast_indexable: Data: 4.86MB + Index: 1.59MB + Motor MyISAM
    wp3m_yoast_indexable_hierarchy: Data: 0.26MB + Index: 0.65MB + Motor MyISAM
    wp3m_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Motor MyISAM
    wp3m_yoast_primary_term: Data: 0.01MB + Index: 0.01MB + Motor MyISAM
    wp3m_yoast_seo_links: Data: 0.17MB + Index: 0.05MB + Motor MyISAM
    wp3m_yoast_seo_meta: Data: 0.15MB + Index: 0.15MB + Motor MyISAM
    wp3m_zbscrm_api_keys: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_zbs_admlog: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_zbs_aka: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp3m_zbs_companies: Data: 0.02MB + Index: 0.06MB + Motor InnoDB
    wp3m_zbs_contacts: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp3m_zbs_customfields: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp3m_zbs_dbmigration_meta: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
    wp3m_zbs_dbmigration_posts: Data: 0.02MB + Index: 0.06MB + Motor InnoDB
    wp3m_zbs_events: Data: 0.02MB + Index: 0.06MB + Motor InnoDB
    wp3m_zbs_event_reminders: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_zbs_externalsources: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp3m_zbs_forms: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
    wp3m_zbs_invoices: Data: 0.02MB + Index: 0.08MB + Motor InnoDB
    wp3m_zbs_lineitems: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
    wp3m_zbs_logs: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
    wp3m_zbs_meta: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_zbs_notifications: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_zbs_object_links: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
    wp3m_zbs_quotes: Data: 0.02MB + Index: 0.08MB + Motor InnoDB
    wp3m_zbs_quotes_templates: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
    wp3m_zbs_security_log: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_zbs_segments: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_zbs_segments_conditions: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_zbs_settings: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
    wp3m_zbs_sys_cronmanagerlogs: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_zbs_sys_email: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_zbs_sys_email_hist: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
    wp3m_zbs_tags: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_zbs_tags_links: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
    wp3m_zbs_tax_table: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_zbs_temphash: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_zbs_tracking: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
    wp3m_zbs_transactions: Data: 0.02MB + Index: 0.14MB + Motor InnoDB
    
    ### Post Type Counts ###
    
    acf-field: 1
    acf-field-group: 1
    attachment: 8402
    blocks: 42
    buying-guide: 1
    cpt_iconic_wlv: 171
    custom-css-js: 33
    featured_item: 8
    filter-field: 1
    filter-set: 1
    ign_supplier_notices: 7
    jetpack_migration: 2
    mc4wp-form: 1
    mpc_content_preset: 12
    nav_menu_item: 354
    oembed_cache: 10
    page: 61
    post: 5
    product: 4229
    product_variation: 942
    product-notices-cpt: 1
    revision: 2056
    sgg_attribute: 3
    sgg_theme: 1
    shop_coupon: 15
    shop_order: 1708
    shop_order_refund: 29
    sliced_quote: 1
    user_request: 1
    ux_template: 11
    vpc-config: 1
    wcsf: 2
    wcsf_question: 4
    wpcf7_contact_form: 9
    yith_wcan_preset: 2
    yith-wcbm-badge: 6
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (54) ###
    
    Advanced Woo Search PRO: av ILLID – 2.92
    Clone Woo Orders - Free by WP Masters: av WP Masters – 1.0.3
    Code Snippets: av Code Snippets Pro – 3.6.2
    Complianz | GDPR/CCPA Cookie-samtycke: av Really Simple Plugins – 6.5.5
    Contact Form 7: av Takayuki Miyoshi – 5.8.3
    Simple Custom CSS and JS: av SilkyPress.com – 3.45
    Error Log Monitor: av Janis Elsts – 1.7.7
    eWI Chatlink Shortcode: av Ektagon Platforms – 0.2.0
    Google Listings and Ads: av WooCommerce – 2.5.12
    WooCommerce Linked Variations by Iconic: av Iconic  – 1.6.0
    Limit Login Attempts Reloaded: av Limit Login Attempts Reloaded – 2.25.26
    Loco Translate: av Tim Whitlock – 2.6.6
    Max Mega Menu - Pro Addon: av megamenu.com – 2.1.2
    Max Mega Menu: av megamenu.com – 3.2.4
    MSRP for WooCommerce: av WPFactory – 1.7.9
    No-Bot Registration: av Arnan de Gans – 1.9.1
    Norrmark Hooks & Filters: av Norrmark – 2.3
    Performance Lab: av WordPress Performance Team – 2.7.0
    Permalink Manager Pro: av Maciej Bis – 2.4.1.6
    Really Simple SSL Pro: av Really Simple Plugins – 7.2.3
    Really Simple SSL: av Really Simple Plugins – 7.2.0
    Redirection: av John Godley – 5.3.10
    Regenerate Thumbnails: av Alex Mills (Viper007Bond) – 3.1.6
    Simple History: av P?r Thernstr?m – 4.7.2
    Simple Side Tab: av Scot Rumery – 2.1.11
    Svea Checkout f?r WooCommerce: av The Generation AB – 2.5.2
    Term Management Tools: av theMikeD
    scribu – 2.0.1
    
    WebP Express: av Bj?rn Rosell – 0.25.8
    Widget Context: av Kaspars Dambis – 1.3.2
    Widget Options: av Widget Options Team – 3.9.6
    Woo USP: av Anna Schneider – 2.0
    WooCommerce Cost of Goods: av SkyVerge – 2.10.0 (en uppdatering till version 2.13.0 finns tillg?nglig)
    WooCommerce Dropshipping Suppliers Pro: av IgniteWoo.com – 2.2.12
    WooCommerce Email Customizer: av cxThemes – 3.33
    WooCommerce Google Analytics Integration: av WooCommerce – 1.8.10
    WooCommerce Intercom Integration: av ektagon – 1.15.0
    WooCommerce Google Product Feed: av Ademti Software Ltd. – 10.10.2 (en uppdatering till version 10.11.1 finns tillg?nglig)
    WooCommerce Product Options: av Barn2 Plugins – 1.6.5
    WooCommerce: av Automattic – 8.3.1
    Woosuite Core: av AovUp – 1.1.7
    Woosuite Tax Exemption: av AOVUP – 1.0.9
    Yoast SEO: av Team Yoast – 21.5
    WP All Export Pro: av Soflyy – 1.8.6
    WP All Import Pro: av Soflyy – 4.8.5
    Asset CleanUp: Page Speed Booster: av Gabe Livan – 1.3.9.3
    WP Grid Builder: av Lo?c Blascos – 1.8.0
    WP Mail SMTP: av WP Mail SMTP – 3.10.0
    WP Rocket: av WP Media – 3.1.3.2
    Smart Image Resize PRO: av Nabil Lemsieh – 1.8.2
    WP All Export - User Export Add-On Pro: av Soflyy – 1.0.7
    WP All Export - WooCommerce Export Add-On Pro: av Soflyy – 1.0.9
    WP All Import - WooCommerce Import Add-On Pro: av Soflyy – 4.0.0
    YayPricing Lite - WooCommerce Dynamic Pricing And Discounts: av YayCommerce – 2.4.9
    YITH WooCommerce Badge Management: av YITH – 3.0.0
    
    ### Inactive Plugins (28) ###
    
    Advanced Cron Manager: av BracketSpace – 2.5.2
    Advanced Dynamic Pricing for WooCommerce: av AlgolPlus – 4.5.3
    Calculated Fields Form: av CodePeople – 1.2.31
    Category Discount Woocommerce: av QuanticEdge – 4.7
    Crop single images: av Dagmar Lind – 1.0
    Download Plugins and Themes from Dashboard: av WPFactory – 1.8.3
    Easy Username Updater: av Yogesh C. Pant – 1.0.5
    Filter Everything?— WooCoomerce Product & WordPress Filter: av Andrii Stepasiuk – 1.7.15
    Flexible Quantity - Measurement Price Calculator for WooCommerce: av WP Desk – 1.0.21
    Flying Pages: av WP Speed Matters – 2.4.6
    Forminator: av WPMU DEV – 1.27.0
    Health Check & Troubleshooting: av The www.remarpro.com community – 1.7.0
    IgniteWoo Updater: av IgniteWoo.com – 3.0.4
    Imagify: av Imagify – Optimize Images & Convert WebP – 2.1.2
    Imsanity: av Exactly WWW – 2.8.3
    Maintenance: av WebFactory Ltd – 4.08
    Plugins Deactivator: av Ren Ventura – 1.0.1
    Sales Countdown Timer: av VillaTheme – 1.1.0
    SEO Redirection: av wp-buy – 9.5
    Simple Matted Thumbnails: av Peter Wooster - forked from letterbox thumbnails by Epam Systems (Ihar Peshkou) – 1.01
    Square Thumbnails: av ILMDESIGNS – 1.1.0
    Staggs - Product configurator for WooCommerce: av Staggs – 1.5.2
    Stylish Cost Calculator: av Designful – 7.5.1
    WooCommerce Google Ads Dynamic Remarketing: av SweetCode – 1.8.2
    WP File Manager: av mndpsingh287 – 7.2
    WP Redis: av Pantheon
    Josh Koenig
    Matthew Boynes
    Daniel Bachhuber
    Alley Interactive – 1.4.3
    
    YITH WooCommerce Ajax Product Filter: av YITH – 4.26.0
    ZigaForm - WordPress Calculator & Cost Estimation Form Builder Lite: av ZigaForm.Com – 5.7.6
    
    ### Dropin Plugins (2) ###
    
    advanced-cache.php: advanced-cache.php
    object-cache.php: Performance Lab Server Timing Object Cache Drop-In
    
    ### Must Use Plugins (1) ###
    
    Health Check Troubleshooting Mode: av  – 1.7.1
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: ?
    Currency: SEK (kr)
    Currency Position: right_space
    Thousand Separator: 
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    Enforce Approved Product Download Directories: –
    HPOS feature screen enabled: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: –
    
    ### WC Pages ###
    
    Butikbas: #26 - /sortiment/
    Varukorg: #3610 - /varukorg/
    Kassan: ? Sidan inneh?ller inte kortkoden [woocommerce_checkout] eller blocket woocommerce/checkout.
    Mitt konto: #3608 - /mitt-konto/
    Villkor: #6269 - /kundtjanst/kopvillkor/
    
    ### Theme ###
    
    Name: Flatsome
    Version: 3.18.0
    Author URL: https://uxthemes.com
    Child Theme: ? – Om du modifierar WooCommerce p? ett modertema som du sj?lv inte byggt
    s? rekommenderar vi att du anv?nder ett barntema ist?llet. L?s: Hur du skapar ett barntema
    
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: flatsome/woocommerce/archive-product.php
    flatsome/woocommerce/cart/cart-empty.php
    flatsome/woocommerce/cart/cart-shipping.php
    flatsome/woocommerce/cart/cart.php
    flatsome/woocommerce/cart/mini-cart.php
    flatsome/woocommerce/checkout/form-checkout.php
    flatsome/woocommerce/checkout/form-coupon.php
    flatsome/woocommerce/checkout/order-received.php
    flatsome/woocommerce/checkout/terms.php
    flatsome/woocommerce/checkout/thankyou.php
    flatsome/woocommerce/content-product-cat.php
    flatsome/woocommerce/content-product.php
    flatsome/woocommerce/content-single-product.php
    flatsome/woocommerce/content-widget-product.php
    Version 3.7.0 av /home/dagmarli/norrmark.se/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/admin-cancelled-order.php ?r f?r?ldrad. Versionen i k?rnan ?r 4.1.0
    /home/dagmarli/norrmark.se/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/admin-failed-order.php
    /home/dagmarli/norrmark.se/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/admin-new-order.php
    /home/dagmarli/norrmark.se/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-completed-order.php
    /home/dagmarli/norrmark.se/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-invoice.php
    Version 3.7.0 av /home/dagmarli/norrmark.se/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-new-account.php ?r f?r?ldrad. Versionen i k?rnan ?r 6.0.0
    /home/dagmarli/norrmark.se/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-note.php
    Version 3.7.0 av /home/dagmarli/norrmark.se/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-on-hold-order.php ?r f?r?ldrad. Versionen i k?rnan ?r 7.3.0
    /home/dagmarli/norrmark.se/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-processing-order.php
    /home/dagmarli/norrmark.se/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-refunded-order.php
    Version 3.7.0 av /home/dagmarli/norrmark.se/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-reset-password.php ?r f?r?ldrad. Versionen i k?rnan ?r 4.0.0
    Version 3.5.4 av /home/dagmarli/norrmark.se/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-addresses.php ?r f?r?ldrad. Versionen i k?rnan ?r 5.6.0
    /home/dagmarli/norrmark.se/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-customer-details.php
    /home/dagmarli/norrmark.se/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-downloads.php
    Version 3.7.0 av /home/dagmarli/norrmark.se/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-footer.php ?r f?r?ldrad. Versionen i k?rnan ?r 7.4.0
    Version 2.4.0 av /home/dagmarli/norrmark.se/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-header.php ?r f?r?ldrad. Versionen i k?rnan ?r 7.4.0
    /home/dagmarli/norrmark.se/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-order-details.php
    /home/dagmarli/norrmark.se/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-order-items.php
    Version 3.3.0 av /home/dagmarli/norrmark.se/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-styles.php ?r f?r?ldrad. Versionen i k?rnan ?r 7.4.0
    flatsome/woocommerce/global/breadcrumb.php
    flatsome/woocommerce/global/quantity-input.php
    flatsome/woocommerce/global/wrapper-end.php
    flatsome/woocommerce/global/wrapper-start.php
    flatsome/woocommerce/loop/loop-end.php
    flatsome/woocommerce/loop/loop-start.php
    flatsome/woocommerce/loop/pagination.php
    flatsome/woocommerce/loop/rating.php
    flatsome/woocommerce/loop/result-count.php
    flatsome/woocommerce/loop/sale-flash.php
    flatsome/woocommerce/myaccount/form-login.php
    flatsome/woocommerce/myaccount/navigation.php
    flatsome/woocommerce/notices/error.php
    flatsome/woocommerce/notices/notice.php
    flatsome/woocommerce/notices/success.php
    flatsome/woocommerce/product-searchform.php
    flatsome/woocommerce/single-product/photoswipe.php
    flatsome/woocommerce/single-product/price.php
    flatsome/woocommerce/single-product/product-image.php
    flatsome/woocommerce/single-product/product-thumbnails.php
    flatsome/woocommerce/single-product/rating.php
    flatsome/woocommerce/single-product/related.php
    flatsome/woocommerce/single-product/review.php
    flatsome/woocommerce/single-product/sale-flash.php
    flatsome/woocommerce/single-product/share.php
    flatsome/woocommerce/single-product/short-description.php
    flatsome/woocommerce/single-product/tabs/tabs.php
    flatsome/woocommerce/single-product/title.php
    flatsome/woocommerce/single-product/up-sells.php
    flatsome/woocommerce/single-product-reviews.php
    flatsome/woocommerce/single-product.php
    
    Outdated Templates: ?
    					
    					
    						L?r dig hur man uppdaterar
    
    ### WooCommerce Google Product Feed feeds ###
    
    google: Google merchant centre product feed
    ??Type: google
    ??Category filter: -
    ??Categories: -
    
    ### WooCommerce Google Product Feed options ###
    
    Include variations in feed: -
    Send "item group ID": Enabled
    Expanded schema markup: -
    Debug key: 2081678c-5cb1-46de-ae90-d7ae86a7576e
    
    ### WooCommerce Google Product Feed fields ###
    
    Availability (backordered products): Defaults to "in stock".
    Availability (in stock products): Defaults to "in stock".
    Availability (out of stock products): Defaults to "out of stock".
    Brand: Pre-populates from prod_brand meta field.
    Colour: Pre-populates from pa_farg taxonomy.
    Delivery label: Defaults to "standard". Pre-populates from product_shipping_class taxonomy.
    Global Trade Item Number (GTIN): Pre-populates from product_ean meta field.
    Manufacturer Part Number (MPN): Pre-populates from product sku.
    Product Type: Pre-populates from google_product_category meta field.
    Product description: Variation description only
    fallback to main description (full preferred)
    
    Title: Pre-populates from product product_title.
    
    ### WooCommerce Google Product Feed DB status ###
    
    Database version: 16
    Active database version: 16
    wc_gpf_render_cache: Empty
    woocommerce_gpf_google_taxonomy (en-US): 5595 items
    woocommerce_gpf_google_taxonomy (sv-SE): 5595 items
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    product-variation-management
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: customize-store
    minified-js
    new-product-management-experience
    product-virtual-downloadable
    product-external-affiliate
    settings
    async-product-editor-category-field
    
    Daily Cron: ? Next scheduled: 2023-11-29 19:43:35 +01:00
    Options: ?
    Notes: 191
    Onboarding: completed
    
    ### Action Scheduler ###
    
    F?rdigbehandlad: 3?721
    Oldest: 2023-10-29 23:23:21 +0100
    Newest: 2023-11-29 09:36:43 +0100
    
    Misslyckades: 126
    Oldest: 2022-11-02 09:19:00 +0100
    Newest: 2023-11-28 04:00:15 +0100
    
    V?ntar: 3
    Oldest: 2023-11-29 23:43:06 +0100
    Newest: 2023-11-30 08:16:06 +0100
    
    
    ### Status report information ###
    
    Generated at: 2023-11-29 10:37:32 +01:00
    `

    Thanks in advance!

    Niklas

Viewing 4 replies - 1 through 4 (of 4 total)
  • anastas10s

    (@anastas10s)

    Hi there @norrniklas ??

    It seems there’s an issue accessing the connected account. Can you try creating an account during the setup or connecting a different account?

    Here’s what I recommend:

    * Visit again the page at: https://www.norrmark.se/wp-admin/admin.php?page=connection-test-admin-page
    * Disconnect all existing connections by clicking: Disconnect Jetpack, Disconnect Google Account, and MC Disconnect.

    Set up the connection afresh from Marketing > Google Listings & Ads and see if that helps.

    Thread Starter norrniklas

    (@norrniklas)

    Hello,

    Thanks for your reply.

    I have tried that but fail on the last step since I can’t even access the Google Listings and Ads page (regardless of if I navigate to it from Marketing -> Google Listings and Ads or via the plugins page).

    Best,

    Niklas

    Thread Starter norrniklas

    (@norrniklas)

    Tried disconnecting everything anyway but fail on the first step:

    Response
    
    Cannot disconnect Jetpack connection as there are other plugins using it: jetpack, google-listings-and-ads, woocommerce
    Please disconnect the connection using My Jetpack.

    So I disconnected by My Jetpack instead. When going back to the Google Listings and Ads test page that you linked to, all the options for Google are gone, only the Jetpack options are visible. And I still can’t access Marketing -> Google Listings and Ads.

    • This reply was modified 12 months ago by norrniklas.
    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @norrniklas

    It sounds like you’ve tried a lot of the common troubleshooting steps already. This error message usually appears due to a permissions issue, so I would recommend checking the user role that you’re logged in with. Make sure it’s an Administrator role, as lower-level roles may not have the necessary permissions to access the settings page of this plugin.

    If you are indeed logged in as an Administrator and still experiencing this issue, it’s possible there might be a conflict with another plugin or your theme. Try temporarily deactivating all other plugins and switching to a default theme like Storefront to see if the issue persists.

    If none of the above works, please get back to us with your site’s fatal error log found under WooCommerce → Status → Logs.

    You could copy and paste your reply or share it via Mozilla Community Pastebin and share the link here. This will help us investigate further and provide you with a more accurate solution.

    Looking forward to your response.

Viewing 4 replies - 1 through 4 (of 4 total)
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