YotuWP Pro not working correctly with Complianz activated

  • Resolved ISeeTWizard

    (@datateam)


    1 year, 12 months ago

    Hi, I have this time a small issue with YotuWP

    I use it on my page here: https://startrek.lu/youtube-star-trek-collection/

    The Youtupe videos are loaded fine as far as I can see but at the bottom there is a load more button which most of the time doesn’t work.

    When I deactivate Complianz it works well…

    I tried deactivating the YotuWP Integration but that didn’t change anything.

    Maybe you have again a “magical” trick to help me out ??

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    Hi @datateam,

    As the Complianz plugin is disabled at the moment, it’s a bit of a challenge to say what might cause this behavior as we can’t see any errors appear currently.

    If you re-enable the plugin, we will take a look at the errors to see if that reveals any further pointers as to the cause of the issue.

    Kind regards, Jarno

    Thread Starter ISeeTWizard

    (@datateam)

    Hmm,

    The plugin is active and was just deactivated for several minutes when I tested the page to see if it was due to complianz plugin?

    I double checked and forgot that I first tested with just deactivating the cookie consent on that page. Didn’t change that setting back when deactivating the entire plugin – my fault…

    So now it’s activated again… And like said, sometimes it works but most of the time not…

    Plugin Contributor jarnovos

    (@jarnovos)

    Hi @datateam,

    It looks like the Yotu (Free) scripts are blocked, but the Pro script is still loaded: therefore it throws an error when it loads when the Free scripts aren’t there yet.

    Could you try replacing your yotu-wp.php file in the folder /wp-content/plugins/complianz-gdpr/integrations/plugins/ with the version attached below? This should block the Pro script as well.

    yotu-wp.php

    Kind regards, Jarno

    Thread Starter ISeeTWizard

    (@datateam)

    Hi

    after replacing the file the page in itself always loads now

    I still see Uncaught ReferenceError: yotuwp is not defined in the console but the page seems to work normaly so I think it should be ok now

Viewing 4 replies - 1 through 4 (of 4 total)
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