YotuWP not loading Videos

  • Resolved ISeeTWizard

    (@datateam)


    1 year, 8 months ago

    Hi

    I’m working on a new project and I have the issue that videos integrated with the YotuWP plugin simply don’t load

    Visible here: https://startrek.lu/star-trek-der-film/

    When I use the integrated WordPress feature for embedding Youtube Videos it works correctly but as I need some other features I need to use YotuWP

    Thanks for any help

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    Hi @datateam,

    I see the placeholders are missing, which is most-likely because the YotuWP scripts are blocked prior to consent. But the videos do seem to be loading correctly after you click Accept in the Cookie Banner.

    If you require usage of the placeholders added by the YotuWP plugin, possibly you may have to disable the YotuWP integration under Complianz > Integrations > Plugins for these to start working once more.

    Kind regards, Jarno

    Thread Starter ISeeTWizard

    (@datateam)

    Hi

    what is strange is that I accepted the cookie banner and it didn’t load any video

    I now tried other browsers where I never opened the page and here I got the popup for the cookies and accepted and the videos loaded

    So I did some further tests and it seems to be due to Edge on my company machine. Never saw that issue till now

    Even the Cookie Management at the bottom don’t show up under Edge (on another machine yes) – under Chrome and Firefox OK

    Weird as for other pages I never saw that till now (and I use on every page Complianz).

    Thanks – I gonna continue checking where that could come from (removing the cache didn’t help)

    Thread Starter ISeeTWizard

    (@datateam)

    FOR INFO:

    I found out where the problem is:

    Our company sends out a “do not track” from within the edge browser

    In the Complianz settings I activated to follow such requests. After deactivating all is working normaly.

    So if ever someone has the same issue…

Viewing 3 replies - 1 through 3 (of 3 total)
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