Yoast updates crashing my site

  • Resolved acruickshank

    (@acruickshank)


    6 years, 4 months ago

    Help, I have been using the free version of Yoast for a number of years. Several weeks ago my site https://www.aberdeengardening.co.uk/diary crashed after updating my yoast plugin. My host provider (interserver) got it running again after several of their technicians had a go, took eighteen hours, very stressful. This morning information to update plugin again was requested. Well, I thought the previous problem was a one off. CRASHED again giving an error 403 forbidden message on my site and dashboard. Interserver was a bit offhand with me but eventually they went into the cpanel and disabled Yoast. Why is this happening, will I now have to use an alternative to yoast? HELP.
    Alistair

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support devnihil

    (@devnihil)

    We’re sorry to hear you experienced such difficulties when updating the plugin. Can you please provide us with more information about exactly what occurred regarding the 403 error? Did you receive this in response to the update, and then the site went offline, or did an issue occur that caused a permissions problem on another file/directory resulting in the site showing a 403?

    Also, if you ever encounter an issue during an update of the plugin, you can manually update the plugin. We have instructions on how to upgrade the plugin manually at the following link: https://kb.yoast.com/kb/how-can-i-update-my-free-plugin/#manual. You will need an FTP program such as FileZilla and your FTP details, which can be obtained from your host provider.

    Thread Starter acruickshank

    (@acruickshank)

    I reluctantly decided to play it safe by removing yoast from my site. Was this a wise decision, I don’t know. I got the feeling my host provider technicians were becoming impatient with my request to sort my site out.

    MariusG

    (@marius_codeinwp)

    Unfortunately, without further information, we couldn’t say for sure what caused this issue. A 403 warning message is pretty generic, it doesn’t tell what triggered it. Should you decide to try Yoast SEO again, it would be best to do it on a staging environment, so that you won’t affect your live website.

    After last update Yoast crashes MY two pages when i`am trying edit them ?? (Page crashes – addons conflict).

    I run dozens of websites that I continually have to update. Occasionally there is a conflict that gives me a white screen on both admin and public side. It is almost always the Yoast SEO plugin update that causes it. It has happened to me many dozens of times on all kinds of websites. I have to remove the plugin files and reinstall it in order to get things running again. It is a great plugin but when it comes to update conflicts, Yoast SEO has a serious problem. Just fyi.

    Thread Starter acruickshank

    (@acruickshank)

    Well, limeyguy, I am a sucker for punishment and am working with Yoast again. I just wish they would acknowledge that their plugin has an issue.

    Andy Woggle

    (@andy-woggle)

    Just adding myself to the party- I’m in exactly the same boat as Limeguy. I run countless WP sites and whilst Yoast is my goto SEO plugin, it does indeed conflict with other plugins regularly. I’ve spent most of today reinstalling WordPress on a domain as Yoast borked all of the admin CSS just for example.

    A shame as it is by far the best solution for WP SEO but it does regularly conflict wih other plugins. This really should be addressed.

Viewing 7 replies - 1 through 7 (of 7 total)
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