yoast update failed

  • Resolved acruickshank

    (@acruickshank)


    6 years, 8 months ago

    Hello
    On my dashboard two days ago I was prompted to update the plugin. The update failed. A search of my plugins showed no sign of Yoast. I tried to reinstall it but I get a message saying it already exists. (It doesn’t!) I got in touch with my host provider reluctantly requesting them to restore my site to an earlier date. Seems like they have done this as my site was down for hours. Problem is yoast is still not there and still wont let me add a new version.
    help
    Alistair

    The page I need help with: [log in to see the link]

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  • Plugin Support devnihil

    (@devnihil)

    If something went wrong during an update it could have caused the files to be incomplete which would make the plugin not appear in WordPress. If this is the case we would recommend a manual re-installation of the plugin. We have instructions on how to upgrade the plugin manually at the following link: https://kb.yoast.com/kb/how-can-i-update-my-premium-plugin/#manual. You will need an FTP program such as FileZilla and your FTP details, which can be obtained from your host provider.

    Plugin Support Michael Ti?a

    (@mikes41720)

    No further reply, setting to resolved.

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