• Resolved obxentertainment

    (@obxentertainment)


    All of my sites went down earlier today, and so I had Bluehost reboot their server to see if that fixed the issue. It did not fix the issue, however, the sites did come back up eventually, BUT now all of my featured images are not showing on mymain site, when I attempt to edit a post and re-add the featured image it disappears as if I didn’t do anything after I click “update”, and all Yoast SEO info (key phrase, snippet) that I had on each post is now blank. When I try to re-add the key phrase and snippet to a post, I click “update” and both are blank again. I have used Yoast SEO on all of my sites for years and never encountered this problem. Please advise ASAP is my entire livelihood is based on my sites being up and functional. The site with these issues at the moment is https://obxentertainment.com.

    Thank you in advance.

    The page I need help with: [log in to see the link]

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  • MariusG

    (@marius_codeinwp)

    Hi @obxentertainment,

    We have not experienced anything similar before. In addition, the featured image is part of the WordPress core, meaning that your issue is not isolated to Yoast SEO.

    Your best bet would be to restore your website from a backup prior to the moment when they went down. It seems that something went wrong when they were restored, which might have affected the database.

    Unfortunately, we do not have any other solution to recommend. If something changed/corrupted data in your database, then the only solution would be restoring from a backup.

Viewing 1 replies (of 1 total)
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