Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Maybellyne

    (@maybellyne)

    Hello Timelimited

    I’m sorry to hear that our plugin caused a problem on your site. A bug report has been created internally and is under review by our product team.

    Our product team will assess the severity of the issue and assign a priority level to the report. Our developers work on the highest priority issues first. We cannot give you an estimate of when they’ll start working on the issue.

    If you have any further information that may affect the prioritization or help our development team solve this bug, please feel invited to reply to this forum topic, and we’ll share the information with our product team.

    Thread Starter timelimited

    (@timelimited)

    From 6 months ago:

    `Michael Tina (@mikes41720)
    6 months, 1 week ago

    What’s next?
    Our product team will assess the severity of this problem in relation to other open bug reports and new features. Based on their assessment, the bug report will be given a priority level. Our developers work on the highest priority issues first. Unfortunately, this means we cannot give you an estimate of when they’ll start working on this report.

    Is there any status update on this at all? Did they designate it as a low priority and just forget about it or what?

    Plugin Support devnihil

    (@devnihil)

    Our product team assesses the severity of the issue in relation to other open bug reports and new features. Based on their assessment, the bug report will be given a priority. Our developers work on the highest priority issues first. Unfortunately, this means we cannot give you an estimate when they’ll start working on your report.

    If you have any further information that may affect the prioritization or help our development team solve this bug, please feel invited to reply to this forum topic. leave a comment or subscribe to the GitHub report to get updates on the issue.

    Thread Starter timelimited

    (@timelimited)

    Ah, thank you. Now I’m positive that it’s a copy paste stock reply for an issue that will not be fixed.

Viewing 4 replies - 1 through 4 (of 4 total)
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