Yoast premium plugins cannot update

  • Resolved fairwheels

    (@fairwheels)


    2 years, 11 months ago

    I am using the Free Version of Yoast, but i Don’t understand Why i am getting the Following Error,
    Can you please me with this.
    Thanks

    You can not activate your premium plugin(s) and receive updates because Yoast SEO cannot connect to my.yoast.com. A common cause for not being able to connect is an out-of-date version of cURL, software used to connect to other servers. However, your cURL version seems fine. Please talk to your host and, if needed, the Yoast support team to figure out what is broken. Read more about cURL in our help center(Opens in a new browser tab).

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Maybellyne

    (@maybellyne)

    Hello Fairwheels,

    Thanks for reaching out regarding your site. You mentioned using the Yoast SEO but the site also has Yoast SEO Premium plugin v15.8 which is an outdated version. This explains the error you are receiving. This forum is reserved for supporting the free version of Yoast SEO. Your site is using a premium plugin so this thread has been marked as resolved per the forum guidelines.

    Since you do not have an active premium subscription, you can either purchase a subscription or stick with the free version.

    Thread Starter fairwheels

    (@fairwheels)

    I have stopped using Premium Version, I am just trying to solve the issue by activating and removing the version.
    Now Can you Please help me i am still getting the error with free version.

    Thread Starter fairwheels

    (@fairwheels)

    I used 15.8 for quite a long time, but now I am not using it the error I mentioned above is appearing with the free version of Yoast.
    This is the reason I added the support ticket here.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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