Yoast Meta Box Is Blank

  • Resolved mike

    (@michaelranderson)


    3 years, 11 months ago

    Logged into site to create a new page and the metabox appears blank. Went through the steps, checked plugins, themes etc and nothing. I am using Jupiter WordPress theme with a Modified version of WPBakery Builder. Everything is currently updated as well.

    However, I did get this error message with just Yoast enabled and the following copied text.

    TypeError: Cannot read property 'SnippetEditor' of undefined
    at https://www.newheightseducation.org/wp-content/plugins/wordpress-seo/js/dist/block-editor-1611.js:1:141386
    at zj (https://www.newheightseducation.org/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:13:24396)
    at Th (https://www.newheightseducation.org/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:10:10413)
    at tj (https://www.newheightseducation.org/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:10:10342)
    at Te (https://www.newheightseducation.org/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:10:7238)
    at https://www.newheightseducation.org/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:7:1114
    at unstable_runWithPriority (https://www.newheightseducation.org/wp-includes/js/dist/vendor/react.min.js?ver=16.13.1:2:7938)
    at Da (https://www.newheightseducation.org/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:7:824)
    at Pg (https://www.newheightseducation.org/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:7:1060)
    at ha (https://www.newheightseducation.org/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:7:995)

    I am running a similar website with the same setup but it is working normally.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support devnihil

    (@devnihil)

    @michaelranderson We’re sorry to hear you are experiencing this issue on your site.

    Regarding your issue, can you please confirm you are using the most recent version of Yoast SEO, version 16.1.1? You can learn more about updating here: https://yoast.com/help/how-can-i-update-my-free-plugin/

    Also, can you confirm you are using WordPress 5.7? You can check by clicking on the W in the top left and selecting About. If you need to update, please check with your host provider. Please know that if you are using an older version of WordPress Core you may experience unexpected behavior with Yoast. This guide explains more: https://yoast.com/why-we-dont-support-old-wordpress-versions/

    If you update to the most current version of WordPress and Yoast SEO, does this resolve the issue?

    Thread Starter mike

    (@michaelranderson)

    Yep everything is current and even though I am not using Gutenberg this particular error is affecting it but it could be the same reason why it is showing up blank. I even tried reinstalling the plugin as well.

    Plugin Support Md Mazedul Islam Khan

    (@mazedulislamkhan)

    Thanks for your confirmation. Even though you’ve already checked with 3rd party plugins and themes, we’d like you to please perform a conflict check and see what happens when only Yoast SEO plugin is active alongside the default 2021 theme.

    You can test this on your development or staging site, if you have one. If not, we recommend using the?Health Check & Troubleshooting?plugin. This plugin allows you to run a conflict check?without affecting normal visitors to your site.

    As we can imagine that you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process:?How to check for plugin conflicts.

    Thread Starter mike

    (@michaelranderson)

    It is working in the 2021 theme however, out of a hunch, it working in the theme that I am using as well as with all the plugins enabled. So, whatever happen its fixed but I want to wait a few days before closing the ticket.

    Plugin Support Michael Ti?a

    (@mikes41720)

    Hi,

    We’re glad to hear that the plugin is now working as expected. Sure, we’ll keep this forum thread open for 7 days before closing it.

    Please do feel free to report back or re-open the forum thread if you continue to encounter any issues related to the Yoast SEO plugin.

    Plugin Support devnihil

    (@devnihil)

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

Viewing 6 replies - 1 through 6 (of 6 total)
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