Hi @kylie12,
We’ll need to gather some information to help us troubleshoot:
1. Are all your plugins and themes updated? If not, does updating solve the problem?
2. Are you using the latest version of Yoast SEO {15.5)? If not, does updating solve the problem?
3. Can you confirm that your version of WordPress and the server meets the plugin’s minimum requirements? You can often find these details by going to Tools > Site Health > Info in WordPress.
4. Check for conflicts by temporarily deactivating all plugins except for Yoast SEO and switching to a default WordPress theme like Twenty Twenty-One.
5. If you’re still seeing an issue with only Yoast SEO installed, can you give us more details by installing the Query Monitor plugin? Please go to a page where the problem is happening and check for any errors or slow queries reported by Query Monitor. Can you send us links to screenshots the show any errors that are related to Yoast SEO?