Yoast + GoDaddy

  • Resolved Dennis Kelly

    (@chicagomusicguide)


    6 years, 4 months ago

    Good day,

    I am having problems with your plugin, I had it installed and was working fine, but when I went to do an update, it errored out and was removed from my plugins automatically. I tried re-updating/installing, but it kept failing until I renamed the folder in FTP. Even then, I have still had problems.

    I’ve been ‘trying’ to work with GoDaddy on this, but they keep saying its a plugin issue. I deactivated ALL plugins and it STILL would not install.

    I know the problem is not with your plugin, but do you happen to have any ideas what might be causing this problem?

    I hadn’t had any problems really at all until I switched to the managed wordpress plan, so, my feeling is it is a GoDaddy issue, but just to be thorough, I thought I would ask here just the same.

    Thanks!
    Dennis

Viewing 3 replies - 1 through 3 (of 3 total)
  • MariusG

    (@marius_codeinwp)

    Hi Dennis,

    Unfortunately, we could not say for sure what is causing the issue. Please try uploading the plugin through FTP as in this guide.

    If you are still experiencing any issues, please take a screenshot or send us a copy of the error message which you are experiencing, so that we may provide you with a solution.

    Thread Starter Dennis Kelly

    (@chicagomusicguide)

    Thank you very much Marius for your response, I appreciate it.

    I have the plugin working now, but suspect it will fail again when the next update rolls out.

    I believe that the problem is more related to GoDaddy’s Managed WordPress plan and am planning on migrating to a cPanel plan this weekend.

    If I have any other problems that look like it is related to your plugin, in any way, I will reach out again.

    Thank you once again for your response and your time.

    Dennis

    MariusG

    (@marius_codeinwp)

    Hi Dennis,

    Thanks for following up, we’re happy to hear the plugin is now working as expected. If the issue shows up again, please submit a new topic, I’ll mark this one as resolved.

Viewing 3 replies - 1 through 3 (of 3 total)
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