• Resolved ozzielisting

    (@ozzielisting)


    I have issue with my yoast plugin, the SEO box does not load and the icon loads so huge. Please see the image link.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Michael Ti?a

    (@mikes41720)

    Can you confirm you are using the latest versions of WP v4.9.6 and Yoast SEO v7.6.1?

    Can you try and gather as much information for us as possible? Please perform the following:

    1. Make sure the issue doesn’t persist when Yoast SEO is disabled.
    2. Check for conflicts.
    3. Check for JavaScript errors with your console.

    If you find any JavaScript errors related to Yoast SEO or if there is a conflict with a plugin or a theme, you can create a new GitHub issue for our developers. Please report the issue to a third party developer as well.

    If you didn’t find any conflicts or errors, we think the issue is specific to your site. We’d need to investigate further but are unable to do so on these forums. You can purchase Yoast SEO Premium and receive our Premium email support and we can help you further.

    Thread Starter ozzielisting

    (@ozzielisting)

    1. I have the latest versions.

    2. -7.1.17 – For best performance we recommend using PHP 7.2 or higher.
    x The loopback request to your site failed, this may prevent WP_Cron from working, along with theme and plugin editors.
    Error encountered: (0) cURL error 28: Operation timed out after 10000 milliseconds with 0 bytes received

    3. https://optimizilla.com/files/1txk0frz36z9doau/o_1cfv99j4u1pra1nn01ri41ak95ta/original-wpiu.jpg

    I hope these help. I’m not really a technical guy.

    Plugin Support Md Mazedul Islam Khan

    (@mazedulislamkhan)

    Did you perform a conflict check by deactivating all the non-Yoast plugins and switch to the default 2017 theme? If yes, what were the results? If not, can you please do so to check whether this resolves the issue?

Viewing 3 replies - 1 through 3 (of 3 total)
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