• Resolved eschwarz2

    (@eschwarz2)


    Once the WP 5.0 update got pushed, my Yoast went away. I have 9.2.1 installed and activated. It was working fine before the update. The advice I got from Yoast so far was to deactivate all my plugins, change my theme, and look for plugin conflicts but that seems extreme and I worry could result in my site breaking in other ways so I am hoping for a better answer. My site including Yoast was working PERFECTLY before WP 5.0. I literally went to the restroom, came back to my computer, GoDaddy has pushed the update, and Yoast was broken. Also, the most recent update of Yoast is refuses to go through.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter eschwarz2

    (@eschwarz2)

    3 days and no reply??

    Plugin Support marcanor

    (@marcanor)

    Hi @eschwarz2,

    We apologize for the inconveniences. That sounds like a plugin or theme conflict. Can you try and gather as much information for us as possible? Please perform the following:
    1. Check for conflicts.
    2. Check for JavaScript errors with your console.
    If you find any JavaScript errors related to Yoast SEO or if there is a conflict with a plugin or a theme, you can create a new GitHub issue for our developers. Please report the issue to a third party developer as well.
    If you didn’t find any conflicts or errors, we think the issue is specific to your site. We’d need to investigate further but are unable to do so on these forums. You can purchase Yoast SEO Premium and receive our Premium email support and we can help you further.

    Thread Starter eschwarz2

    (@eschwarz2)

    I HAVE purchased Yoast SEO Premium! How could it possibly be a plugin or theme conflict when it happened with the WP5.0 push??

    Thread Starter eschwarz2

    (@eschwarz2)

    Hello, it seems that the Yoast premium plug-in is still at v8.0 but there is no option to upgrade it. I tried uploading the 9.3 version through the plug-in manager and it fails since the directory already exists. How can I get this to update?

    Also, the free version is at 9.3, but still shows an update available to 9.3. If I try to update the free version it fails.

    Plugin Support devnihil

    (@devnihil)

    @eschwarz2 If you have purchased SEO Premium you would need to contact us directly at [email protected] for assistance as this forum is reserved for support of the free version of Yoast SEO.

    Plugin Support amboutwe

    (@amboutwe)

    This thread has been marked as resolved due to lack of activity.

    You’re always welcome to re-open this topic. Please read this post before opening a new request.

    Thanks for understanding!

Viewing 6 replies - 1 through 6 (of 6 total)
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