Yoast 20.9+ Still Not Working

Hello @danniee001

We’re sorry the issue with the blank meta box still continues. Our developers are still investigating but having a hard time reproducing it using several test scenarios. Can you provide us with the following:

1. A screenshot of the browser console. You may follow the steps here – https://yoast.com/help/how-to-find-javascript-errors-with-your-browsers-console/
2. A screenshot of the network tab
3. A copy of your site health report from WordPress > Tools > Site Health > Info (tab) > Copy site info to clipboard

Not sure how to take a screenshot on your device? No worries; you can learn how to take a screenshot here.

We look forward to hearing from you.

Hi, can I send this info privately? I don’t want to share everything publicly for privacy reasons. Thanks.

Sorry but there’s no way to send to send those to us privately

That’s pretty disappointing considering there are privacy laws etc. So how am I supposed to share this information? Sorry, but you guys don’t seem very motivated to fix this issue at all. It’s been a really long time now since Yoast stopped working properly for many of us.

You can send an email to [email protected] mentioning this forum topic