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  • Plugin Support Maybellyne

    (@maybellyne)

    Hello @rickyprice,

    Thanks for reaching out!

    The “PCLZIP_ERR_BAD_FORMAT (-10)” error typically occurs when the plugin could not be extracted from the zip archive during the installation process. Can you please check that your web server has available space on the volume where WordPress is installed and that you’re not running into quota issues (if applicable)?

    In addition, please be sure that your plugin directory (including all subdirectories) are writeable by checking it over FTP. If you don’t know how to check or change permissions, please contact your web hosting provider for assistance.

    Alternatively, you can install the plugin manually via FTP by following the steps found here:?How can I manually update my plugin?

    Plugin Support devnihil

    (@devnihil)

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

Viewing 2 replies - 1 through 2 (of 2 total)
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