• Hi we need urgent help with yith woocommerce product add ons plugin when we activate it it doesn’t let show bank details or PayPal buttons at checkout. We have deactivated it for now but when activate it it starts doing that.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support crodriguez1991

    (@crodriguez1991)

    Hello there,

    I hope you’re doing well :D.

    I checked your site but I can see a lot of JS errors on your site and probably it block you Stripe or Paypal buttons. You can check it if you open the browser inspector on checkout page.

    Could you make a test and disable all plugins leaving only WooCommerce and our plugin and see if you continue with the same problems?

    Also, could you tell me which theme are using and if it’s possible to download it from wp.org?

    Please, try it and let me know.

    Have a good day.

    Thread Starter muahmmadarslan

    (@muahmmadarslan)

    Hell

    Thank you for your reply back, I’ve deactivated all the Plugins and left only woocommerce & Yith woocommerce Add-ons plugins it’s still showing same error. I’m using aotwo theme.

    Plugin Support crodriguez1991

    (@crodriguez1991)

    Hello there,

    I hope you’re doing well ??

    Unfortunately I cannot find the theme on wp.org for download it and test on our local installation.

    Could you provide us the link where I can download the theme? If the theme is a commercial theme. I suggest you to contact theme developers in order to check it. They can access to our plugin core and generate a code snippet for the compatibility.

    I’m looking forward your response.

    Have a good day.

    Thread Starter muahmmadarslan

    (@muahmmadarslan)

    I don’t know where you can find the theme but i’v tried on other theme it showing same issue

    Plugin Support crodriguez1991

    (@crodriguez1991)

    Hello there,

    I hope you’re doing well :D.

    I tried in our live demo and in a sandbox I enabled Paypal standard.

    Then I added a product with addons to the cart and the Paypal button appears without any problem. See the following link

    In this case, I suggest you to disable all plugins and use a default theme like TwentySixteen and see if it’s working fine.

    From our side with a default basic configuration seems to work fine, so I think it should be a conflict with one of your plugin or the theme.

    Please, try it and let me know.

    Have a good day.

Viewing 5 replies - 1 through 5 (of 5 total)
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