yith wishlist heart (after added to wishlist) gone after page-refresh!

Hi there,

hope you are doing well! ??

It seems the heart icon that is being used on your site belongs to your theme Shopkeeper.
I kindly suggest contact them in order to check what happens with the icon color.

Let us know.

Have a nice day!

hi ivan,
thank you for your reply, the shopkepper support unfortunately doesnt reply to this issue since many weeks and i really need to progress with the project. there are so many problems around this wishlist ??

another issue is that on mobile (if you scale the window down) after clicking on the heart to add it to the wishlist, the heart disappears completely. can you please let me know the reason for this and if its also related to the theme?

many thanks
maria

Hi again Maria

when i add a product to the wishlist, the outline heart becomes full and red, but after refreshing the page, the red heart is gone again!

just to exclude any easy option, could you please double check the option that you selected under WP Dashbord -> YITH -> Wishlist -> Add to Wishlist Options -> After product is added to wishlist?
In order to show “Browse wishlist” link when a product is already added in list, you should select “Show View wishlist link” option

another issue is that on mobile (if you scale the window down) after clicking on the heart to add it to the wishlist, the heart disappears completely. can you please let me know the reason for this and if its also related to the theme?

I cannot experience this issue: check my screencast please

hi antonio, oh my god, i didnt think that the solution is that easy! ?? but indeed, after hcaning the settings in the wishlist, the heart behaves now correctly. thank you so much!! and regarding the second problem i also want to thank you for looking into it…it is strange, on my device it behaves differently. it is still disappearing after adding a product to the wishlist and also after refresh the heart is just completely missing but the item is in the wishlist. do you have any idea where to investigate in order to find the error?
thank you
maria

…this is just to let you know that i have also solved the issues with the disappearing heart..it was due to some custom css. so all fine now. thank you so much for your helpp in this!!
maria

Hi @mohini108

glad to hear that you solved the remaining issue ??
I’m marking this topic as resolved

Anyway, before closing the thread, I’d like to ask you, if you appreciate our work and support, to leave our plugin a 5 star review
This helps a lot to support our job, and we would much appreciate ??