YITH Subscription does not factor coupon in subscriptions

  • Resolved dme1sc

    (@carolinapos)


    3 years, 1 month ago

    I take a coupon that deducts from the total and YITH shows a total of the current subscription at discount and the next subscription at regular price in the total.
    IE: 100 (discount) + 200 (regular) = $300 total for subscription term.

    I would think that unless specified in settings that the subscription should be at the price of the discount through term and the subscription ($200).

    It causes confusion on the buyers part to see $300 is due and then fine print of subscription term adding the full price amount to it also. I have to add text to the order form that the subscription will be manually updated to reflect the current amount.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter dme1sc

    (@carolinapos)

    I also canot modify the order in woocommerce but have to go to PayPal and edit the subscription for the correct amount.

    Plugin Support Alberto Ruggiero

    (@witcher83)

    Hello @carolinapos,
    I’m not sure I’ve understood the issue very well. Could you please share a public URL where I can see the website and check this issue?
    About the subscription modification, PayPal does not allow to modify the amount from WooCommerce, it’s necessary to change them from PayPal’s dashboard

    Plugin Support Emanuela Castorina

    (@kreamweb)

    Hi there,
    We haven’t heard from you in a while, so I’m going to mark this as resolved.
    Feel free to start a new thread if you need some information.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘YITH Subscription does not factor coupon in subscriptions’ is closed to new replies.