Yith/Stripe – Critical Error

  • Resolved tomguk

    (@tomguk)


    6 days, 15 hours ago

    I’m reaching out regarding the ongoing critical error with YITH Subscription and Stripe:

    “The provided source has already been used to make another payment. You cannot reuse sources without attaching them to a Customer object first.”

    I understand you’re already aware of this issue, but I want to highlight that Version 4.7.0 has not resolved it. I have submitted another ticket on your website to ensure this remains on your radar.

    The lack of communication has been frustrating, a ticket acknowledgement that Yith are working on a resolution would surface for a start. While I understand that technical challenges arise, this problem is significantly impacting our business, and we need a timely resolution.

    Please provide an update on the status and expected timeline for a fix.

    Thanks,

    Tom

    • This topic was modified 6 days, 15 hours ago by tomguk.
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  • Plugin Support Carlos M

    (@cjmora)

    Hi @tomguk,
    Please, do not use this support forum to request assistance for an issue of the commercial version.
    This support forum is exclusively for the free version of the plugin.
    Thank you for your collaboration.

    Thread Starter tomguk

    (@tomguk)

    Thanks for ignoring the issue I’ve raised and the rationale behind the post. ??

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