YITH Infinite Scrolling unable to work under multiple Post Categories

I received the following response from your Michelle in customer services. See below. Pls could you advise me on EXACTLY how to add YITH Infinite Scrolling to several Blog category pages pls i.e step by step instructions using your basis package.

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Hello there?

Thank you for reaching out once again. I have checked this with the developers and they’ve confirmed that if the blog category page has the same structure, it should be possible using the free version. If you encounter issues adding it to the blog category pages, please, open a support thread in the WordPress forum.

Our team checks free version forums on a weekly basis. However, let me kindly clarify that we work based on priority tasks, therefore our premium users naturally have higher priority compared to free ones. Don’t worry though, since our team of developers will get back to your query as soon as possible! Thanks in advance for your understanding.

We remain at your disposal for any further information you might need.

Kind regards,

Michelle.

YITH Customer Service

Hi there,

I checked the plugin in our local and you can use the plugin to change the pagination for your Post Categories. However you have a different structure in your Blog page and Post Category pages, setting the selectors for the Blog will not make it work for your Post Category pages.

To be able to set differents sets of selectors for different page structures is a feature of the premium version.

Let me know if you have any additional question.

If both pages uses the sames selectors and you still have problems, please let us know or post a screenshots of the selectors you are using.

Have a great day.

Hi Pablo, I purchased the premium product today. Please could you send me step-by-step instructions on how to add your product to my Post Category pages as currently, the premium version is not allowing me to set different sets of selectors for different page structures.

Hi there,

this forum is available for free version only, I invite you open a ticket on https://yithemes.com.

Thank you.

Thanks. I am now a premium user but waiting 3 days to receive a response to my Support request #253096 ticket which I opened on the 25th March!

Hi there,

I’ve just realized that you’ve updated this ticket multiple times before getting an answer from our side.
Let me remind you that whenever you update the ticket, it loses priority in the support queue and therefore we’ll take longer to reply to it. So, to speed up the support process, just make sure you don’t update the ticket unless it’s necessary to provide key details for the ticket resolution.
It would be a pity if you had to wait longer just for an incovenience, so, I thought it would be fair to make you aware of it for our future interactions.

Thank you for your time, we’ll send you a reply soon.

Hola buenas tardes me llamo Miguel Angel, estoy usando la versión gratuita del plugin YITH Infinite Scrolling y parece que no va en ninguna de las categorias, como tengo que tener todo en los ajustes de wordpress. Me lo han configurado y puesto. Gracias.