Yet Another WooCommerce Bug

Hello,

Add Price is missing, and when I click on the page itself on the site, it creates an error

I was checking the site and indeed the price is missing.

Do you mean

ERROR 404
Oops! That page can’t be found

?

You can run a conflict test, please follow these steps:

• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce
• Check the product that is having the issue, add the price, be sure all the info for the product is added properly

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.`

Let us know if this worked for you.

I tried everything you just said Igor, none of that worked. I’m going to abandon WooCommerce and try doing my ecommerce site manually again, with PHP and SQL.

Hello,

Thanks for writing back!

We aren’t aware of any bugs where the price disappears on random products.

If you’re still interested in solving this issue, can you please share your System status report? We’ll have a better understanding of your setup. You can find it in WooCommerce > Status > Get system report > Copy for support and then paste it here.

@paulostp `
### WordPress Environment ###

WordPress address (URL): https://reprocessing.tech/outlet
Site address (URL): https://reprocessing.tech/outlet
WC Version: 6.5.1
REST API Version: ? 6.5.1
WC Blocks Version: ? 7.4.3
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.2.34
PHP Post Max Size: 128 MB
PHP Time Limit: 60
PHP Max Input Vars: 5000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.5.12-MariaDB-cll-lve
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.5.1
WC Database Prefix: wp_
Total Database Size: 6.12MB
Database Data Size: 4.52MB
Database Index Size: 1.60MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_options: Data: 3.41MB + Index: 0.08MB + Engine InnoDB
wp_postmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_posts: Data: 0.13MB + Index: 0.06MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

### Post Type Counts ###

attachment: 4
page: 15
post: 3
product: 15
revision: 12
shop_order: 1
wp_global_styles: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (2) ###

WooCommerce Payments: by Automattic – 4.2.0
WooCommerce: by Automattic – 6.5.1

### Inactive Plugins (7) ###

Akismet Anti-Spam: by Automattic – 4.2.4
Hello Dolly: by Matt Mullenweg – 1.7.2
Jetpack: by Automattic – 10.9.1
LiteSpeed Cache: by LiteSpeed Technologies – 4.6
WooCommerce Amazon Pay: by WooCommerce – 2.1.3 (update to version 2.2.0 is available)
WooCommerce PayPal Payments: by WooCommerce – 1.8.0 (update to version 1.8.1 is available)
WooCommerce Shipping & Tax: by WooCommerce – 1.26.0

### Settings ###

API Enabled: –
Force SSL: ?
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?

### WC Pages ###

Shop base: #5 – /index.php/shop/
Cart: #6 – /index.php/cart/
Checkout: #7 – /index.php/checkout/
My account: #8 – /index.php/my-account/
Terms and conditions: ? Page visibility should be public

### Theme ###

Name: Storefront
Version: 4.1.0
Author URL: https://woocommerce.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Subscriptions ###

WCS_DEBUG: ? No
Subscriptions Mode: ? Live
Subscriptions Live URL: https://reprocessing.tech/outlet
Subscription Statuses: –
WooCommerce Account Connected: ? No

### Store Setup ###

Country / State: United States (US) — Pennsylvania

### Payment Gateway Support ###

Direct bank transfer: products
Cash on delivery: products

### WooCommerce Payments ###

Version: 4.2.0
Connected to WPCOM: No
Blog ID: –
Account ID: –

### Action Scheduler ###

Complete: 30
Oldest: 2022-05-28 18:44:07 +0000
Newest: 2022-06-03 02:59:31 +0000

### Status report information ###

Generated at: 2022-06-03 03:00:08 +00:00
`

Hey @jonathancaraballo

Could you please share an uncropped screenshot of what you see when adding a product? You can use the snipboard.io tool to share it.

When I click on the page itself on the site, it creates an error.

This could be caused by the index.php displayed on your URL, which often contributes to the 404-page missing error. Here is how you can remove it: Go to Setting > Permalinks and change the permalink structure to ‘post name’. Do not forget to save the changes.

Hope this helps!

• This reply was modified 2 years, 9 months ago by Daniel N. (woo-hc).

We haven’t heard back from you in a while, (I think that at this point you have been able to find a solution) so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Thanks.