Yaymail not responsive on mobile

  • Resolved ewika26

    (@ewika26)


    2 years, 8 months ago

    Hi.
    How can I make the emails responsive? In email creator preview it displays correctly when I choose mobile preview, but when the email is sent, it is not responsive.
    It looks exactly like on the PC, not as it should on mobile.

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi @ewika26,

    Thanks for choosing YayMail.
    Please note that it could be different displays on PC and Mobile when previewing but it’s surely the same when the email is sent to both.

    Cheers,
    Rose

    Thread Starter ewika26

    (@ewika26)

    The email is not responsive on the mobile. Please see the screenshot of the email received and the preview for mobile and PC .
    The real email on mobile looks exactly like the one on PC. So the font displays very very small on mobile. The font size is 18px, but on mobile it displays much smaller.

    Plugin Support Bruce

    (@ninjateamwp)

    Hi @ewika26 ,

    We have this feature in our roadmap:
    https://feedbo.io/widget/yaymail/

    Thank you.

    Kind regards,
    -Bruce-

    Thread Starter ewika26

    (@ewika26)

    Thanks Bruce. I voted for it. But it is just for responsive tables, not the whole email.
    I dont understand why there is a mobile preview option in customizer if email is not responsive and doesn’t look like on the preview. It is very confusing for the user because I would expect to look the email the same as shown on the preview.

    Thread Starter ewika26

    (@ewika26)

    Can you please advise how to enable it? I use 18px, and it is very small on mobile.
    In the plugin Changelog Jan 5, 2021 – Version 1.7 there is note “Improved: Responsive email on mobile” https://docs.yaycommerce.com/yaymail/other-links/changelog
    So I dont understand why is it not responsive? It seems that the information in your changelog is not correct.

    Plugin Support Bruce

    (@ninjateamwp)

    Hi @ewika26 ,

    The feature in our roadmap includes both the table and the entire email blocks.

    Thank you.

    Kind regards,
    -Bruce-

Viewing 6 replies - 1 through 6 (of 6 total)
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