Yaymail E-mail not mobile responsive. Any solution?

  • Resolved dejnasm

    (@dejnasm)


    2 years, 7 months ago

    Hi there,

    Have anyone of you any solution to make emails created in Yaymail mobile responsive?

    When I create email for example in Mailchimp I create it for desktop and the same mail looks fine on mobile.

    When I create email in Yaymail for desktop it looks fine on desktop but looks exactly the same on mobile – layout is the same. So all the fonts are super small.

    I wrote to Yaymail support but they say it is ok.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Bruce

    (@ninjateamwp)

    Hi @dejnasm and @sdeal ,

    Sorry, but this is the best way to display images in mobile which we found to be normal:
    https://ibb.co/r7zx9j8

    Kind regards,
    -Bruce-

    Thread Starter dejnasm

    (@dejnasm)

    Hi @ninjateamwp

    There is no problem with images, but with layout and fonts. If I use two columns in creator it should show two columns side by side on desktop but on mobile should be one up, one down. Fonts shouldn’t resize, now if I set up 18 px in creator, on mobile it’s maybe 10 px, should be also 18 px, maybe 16 px.

    It can work at mobile, I tried it with Kadence – but they haven’t got such a simple and nice editor like YayMail.

    Would be very nice if you could fix that.

    Plugin Author YayCommerce

    (@yaycommerce)

    Hello @dejnasm, if you set up 18 px in creator, on mobile it’s also 18 px, not smaller.

    @dejnasm the difference is we use different approach to design emails, we use px and they use %

    Hope it clarifies now.
    Thanks guys!

    Hi @chadwickhugh,

    Thanks for your patience.
    WooCommerce has not supported it yet actually but we’re doing research and it will need a bit more time.

    Cheers,
    Rose

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Yaymail E-mail not mobile responsive. Any solution?’ is closed to new replies.