Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out @dostahsap. So we can ensure you are able to set up and use Site Kit as expected, please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.??
    2. What is the full error you encounter? Is it something such as “Error: You are probably offline” or something else?
    3. When checking the Site Kit dashboard from a Chrome browser incognito window does the same occur? If so, please share any browser console errors that appear.?

    Let me know if you have any questions with the above. Thank you.

    Thread Starter Hüseyin Fevzi Bilgili

    (@dostahsap)

    ` wp-core

    version: 6.7.1
    site_language: tr_TR
    user_language: tr_TR
    timezone: +03:00
    permalink: /%postname%/
    https_status: true
    multisite: false
    user_registration: 1
    blog_public: 1
    default_comment_status: open
    environment_type: production
    user_count: 2
    dotorg_communication: true wp-paths-sizes

    wordpress_path: /home/dostahsa/public_html
    wordpress_size: 1,95 GB (2090586005 bytes)
    uploads_path: /home/dostahsa/public_html/wp-content/uploads
    uploads_size: 201,76 MB (211558001 bytes)
    themes_path: /home/dostahsa/public_html/wp-content/themes
    themes_size: 20,92 MB (21932698 bytes)
    plugins_path: /home/dostahsa/public_html/wp-content/plugins
    plugins_size: 151,68 MB (159047720 bytes)
    fonts_path: /home/dostahsa/public_html/wp-content/uploads/fonts
    fonts_size: 1,89 MB (1982368 bytes)
    database_size: 489,47 MB (513244510 bytes)
    total_size: 2,79 GB (2998351302 bytes) wp-dropins (1)

    advanced-cache.php: true wp-active-theme

    name: Astra Child (astra-child)
    version: 1.0.0
    author: Brainstorm Force
    author_website: https://wpastra.com/about/
    parent_theme: Astra (astra)
    theme_features: core-block-patterns, astra_hooks, widgets-block-editor, align-wide, automatic-feed-links, title-tag, post-thumbnails, starter-content, html5, post-formats, custom-logo, customize-selective-refresh-widgets, editor-style, woocommerce, rank-math-breadcrumbs, amp, editor-color-palette, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, widgets, menus
    theme_path: /home/dostahsa/public_html/wp-content/themes/astra-child
    auto_update: Etkisizle?tirildi wp-parent-theme

    name: Astra (astra)
    version: 4.8.11
    author: Brainstorm Force
    author_website: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
    theme_path: /home/dostahsa/public_html/wp-content/themes/astra
    auto_update: Etkisizle?tirildi wp-plugins-active (16)

    Astra Pro: version: 4.8.12, author: Brainstorm Force, Otomatik güncelleme kapal?
    Eticsoft SanalPOS PRO! Multi Payment Gateway: version: 2.9.3, author: eticsoft.com, Otomatik güncelleme kapal?
    Google Analytics for WooCommerce: version: 2.1.11, author: WooCommerce, Otomatik güncelleme kapal?
    Google for WooCommerce: version: 2.9.8, author: WooCommerce, Otomatik güncelleme kapal?
    Joinchat: version: 5.2.1, author: Creame, Otomatik güncelleme kapal?
    Seraphinite Accelerator (Full, premium): version: 2.27, author: Seraphinite Solutions, Otomatik güncelleme kapal?
    Spectra: version: 2.18.3, author: Brainstorm Force, Otomatik güncelleme kapal?
    Spectra Pro: version: 1.2.0, author: Brainstorm Force, Otomatik güncelleme kapal?
    WooCommerce: version: 9.6.1, author: Automattic, Otomatik güncelleme kapal?
    WooCommerce.com Update Manager: version: 1.0.3, author: Automattic, Otomatik güncelleme kapal?
    WP Mail SMTP: version: 4.3.0, author: WP Mail SMTP, Otomatik güncelleme kapal?
    YITH WooCommerce Wishlist: version: 4.2.0, author: YITH, Otomatik güncelleme kapal?
    Yoast SEO: version: 24.4, author: Team Yoast, Otomatik güncelleme kapal?
    Yoast SEO: WooCommerce: version: 16.5, author: Team Yoast, Otomatik güncelleme kapal?
    Yoast SEO Premium: version: 24.4, author: Team Yoast, Otomatik güncelleme kapal?
    Yoast Test Helper: version: 1.18, author: Team Yoast, Otomatik güncelleme kapal? wp-media

    image_editor: WP_Image_Editor_Imagick
    imagick_module_version: 1809
    imagemagick_version: ImageMagick 7.1.1-39 Q16-HDRI x86_64 22428 https://imagemagick.org
    imagick_version: 3.7.0
    file_uploads: 1
    post_max_size: 100M
    upload_max_filesize: 100M
    max_effective_size: 100 MB
    max_file_uploads: 20
    imagick_limits:
    imagick::RESOURCETYPE_AREA: 187 GB
    imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
    imagick::RESOURCETYPE_FILE: 196608
    imagick::RESOURCETYPE_MAP: 94 GB
    imagick::RESOURCETYPE_MEMORY: 47 GB
    imagick::RESOURCETYPE_THREAD: 1
    imagick::RESOURCETYPE_TIME: 0
    imagemagick_file_formats: 3FR, 3G2, 3GP, A, AAI, AI, APNG, ART, ARW, ASHLAR, AVI, AVIF, AVS, B, BAYER, BAYERA, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, C, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUBE, CUR, CUT, DATA, DCM, DCR, DCRAW, DCX, DDS, DFONT, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FARBFELD, FAX, FF, FFF, FILE, FITS, FL32, FLV, FRACTAL, FTP, FTS, FTXT, G, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, HALD, HDR, HEIC, HEIF, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K, K25, KDC, LABEL, M, M2V, M4V, MAC, MAP, MASK, MAT, MATTE, MDC, MEF, MIFF, MKV, MNG, MONO, MOS, MOV, MP4, MPC, MPEG, MPG, MPO, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, O, ORA, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PHM, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PS, PS2, PS3, PSB, PSD, PTIF, PWP, QOI, R, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGB565, RGBA, RGBO, RGF, RLA, RLE, RMF, RSVG, RW2, RWL, SCR, SCREENSHOT, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, SRW, STEGANO, STI, STRIMG, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TM2, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, Y, YAML, YCBCR, YCBCRA, YUV
    gd_version: 2.3.3
    gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
    ghostscript_version: unknown wp-server

    server_architecture: Linux 4.18.0-553.27.1.lve.el8.x86_64 x86_64
    httpd_software: LiteSpeed
    php_version: 8.0.30 64bit
    php_sapi: litespeed
    max_input_variables: 10000
    time_limit: 300
    memory_limit: 512M
    max_input_time: 300
    upload_max_filesize: 100M
    php_post_max_size: 100M
    curl_version: 8.11.0 OpenSSL/1.1.1w
    suhosin: false
    imagick_availability: true
    pretty_permalinks: true
    htaccess_extra_rules: true
    current: 2025-02-06T11:01:02+00:00
    utc-time: Thursday, 06-Feb-25 11:01:02 UTC
    server-time: 2025-02-06T14:01:00+03:00 wp-database

    extension: mysqli
    server_version: 8.0.40-cll-lve
    client_version: mysqlnd 8.0.30
    max_allowed_packet: 1073741824
    max_connections: 512 wp-constants

    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/dostahsa/public_html/wp-content
    WP_PLUGIN_DIR: /home/dostahsa/public_html/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 512M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: true
    CONCATENATE_SCRIPTS: false
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: undefined
    WP_DEVELOPMENT_MODE: undefined
    DB_CHARSET: utf8mb4
    DB_COLLATE: undefined wp-filesystem

    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    fonts: writable
    mu-plugins: writable wp_mail_smtp

    version: 4.3.0
    license_key_type: lite
    debug: Hi?bir hata ay?klama bildirimi bulunamad?.
    lite_install_date: Oca 5, 2025 @ 9:28am
    Thread Starter Hüseyin Fevzi Bilgili

    (@dostahsap)

    Cevab?n?z i?in ?ok te?ekkür ederim bilgileri payla?t?m do?rumu yapt?m acaba

    Plugin Support James Osborne

    (@jamesosborne)

    Excellent! You did indeed share your Site Health information correctly, thank you. Can you also share the exact error you’re encountering, so I can provide the most suitable troubleshooting suggestions?

    Thread Starter Hüseyin Fevzi Bilgili

    (@dostahsap)

    Plugin Support James Osborne

    (@jamesosborne)

    Thanks for sharing this additional information @dostahsap. To troubleshoot this further, have you tried to click on the “Redo the plugin setup” button? If not, please go ahead and try, and let me know if you’re able to proceed.

    If you’re not able to proceed, please also share the following:

    1. When checking the Site Kit dashboard from a Chrome browser incognito window does the same occur? If so, please share any browser console errors that appear.?
    2. Do you see any warnings or errors when checking your Site Health status? (Tools > Site Health > Status), which differs from your Site Health information requested above? Such errors may include REST endpoint references.

    Ask if you have any questions.

    Thread Starter Hüseyin Fevzi Bilgili

    (@dostahsap)

    Te?ekkür ederim 3 defa yükledim sildim ayn? hatay? veriyor analytics search consola ve di?eleri ba?ar?l? ?ekilde ba?l? diyor ama onlardan veriyi ?ekemiyor bi ?nceki resimde ekran g?rüntüsü att?m ?imdi yeniden yükle deyince error sayfas?na geliyor ekran g?rüntüsü linki a??a??dad?r.

    https://prnt.sc/sOImqKM8qh3D

    Plugin Support James Osborne

    (@jamesosborne)

    Thanks for the update @dostahsap. In that case, what you may wish to try is to temporarily add a www prefix to your site URLs, so see if you’re able to proceed with set up. This will help indicate a host related issue. To do so, please follow the steps below:

    1. Visit your site settings (Settings > General).
    2. Change your site address (URL) and WordPress address (URL) from https://dostahsap.com.tr to https://www.dohstahsap.com.tr
    3. Press the save button.
    4. Attempt Site Kit setup once more after logging back into your site.

    Let me know how you get on with the above. We can revert to the non-www version of your site after this is complete if you wish. This is just to test for any host related block. If you prefer not to perform the above, I can provide you with some other suggestions, such as using the Health Check & Troubleshooting plugin to rule out plugin related conflicts, or checking from another site on the same hosting platform. Thank you.

    Thread Starter Hüseyin Fevzi Bilgili

    (@dostahsap)

    ?imdi düzeldi www. ekledim ?imdi tekrar www sildi?imde bozulur mu?

    https://prnt.sc/51AOoL8TxMjy

    Thread Starter Hüseyin Fevzi Bilgili

    (@dostahsap)

    Her ?ey i?in te?ekkür ederim düzeldi ekran g?rüntüsünü att?m altta ilginiz i?in te?ekkürler. 1 sorum daha var woocommerce ürünleri google for da ekli ama kit den de ürünlerin feed ini merchant canter e kolayl?kla entegre edebiliyor muyum. Sayg?lar?m ile iyi ?al??malar.

    https://prnt.sc/nwwOe16LVk1l

    Plugin Support James Osborne

    (@jamesosborne)

    Happy that worked for you @dostahsap, and appreciate the update.

    1 sorum daha var woocommerce ürünleri google for da ekli ama kit den de ürünlerin feed ini merchant canter e kolayl?kla entegre edebiliyor muyum.

    Unfortunately we’re limited to Site Kit queries here in the plugin support forums, and I certainly don’t want to give you an incorrect information. I can see there are some plugin that can be used for that purpose, but unfortunately this isn’t something Site Kit can do at present. If you think this would be something of use, feel free to open such a feature request on the plugins GitHub repository where all development takes place as an open source plugin. If you’re not comfortable using GitHub, I can create one on your behalf.

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