• Resolved stefanienatascha

    (@stefanienatascha)


    Hi there!

    I got a notification this morning that Jetpack was disconnected from my site and when I tried to debug the issue, I got the following response:

    It looks like XML-RPC is not responding correctly. Please make sure XML-RPC is turned on for your site and is set up to respond to all content types. You can test this yourself by running the following command from the command line:

    curl -A ‘Jetpack by WordPress.com’ -d ‘<methodCall><methodName>demo.sayHello</methodName></methodCall>’ https://www.stefanienatascha.com/xmlrpc.php
    The answer should be:

    <?xml version=”1.0″ encoding=”UTF-8″?>
    <methodResponse>
    <params>
    <param>
    <value>
    <string>Hello!</string>
    </value>
    </param>
    </params>
    </methodResponse>

    I have no idea as to how I could go about doing this. Could someone provide me with some advice on how I could proceed with these instructions?

    Many thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support jerrysarcastic

    (@jerrysarcastic)

    Hi there,

    From what I can see your site stefanienatascha.com is hosted at Bluehost, yes?

    I can confirm that when I run this on the command line

    curl -A 'Jetpack by WordPress.com' -d '<methodCall><methodName>demo.sayHello</methodName></methodCall>' https://www.stefanienatascha.com/xmlrpc.php

    I get this, which appears to indicate that XML-RPC is being blocked.

    <?xml version="1.0" encoding="UTF-8"?>
    <methodResponse>
      <fault>
        <value>
          <struct>
            <member>
              <name>faultCode</name>
              <value><int>-32601</int></value>
            </member>
            <member>
              <name>faultString</name>
              <value><string>server error. requested method demo.sayHello does not exist.</string></value>
            </member>
          </struct>
        </value>
      </fault>
    </methodResponse>

    Please reach out to Bluehost support You may want to get in touch with your hosting provider and report the error I’m seeing and they should be able to sort that our for you, thanks!

Viewing 1 replies (of 1 total)
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