XML issue – Unable to install Jetpack

  • Resolved rcbunker

    (@rcbunker)


    3 years, 1 month ago

    Hello,

    Im having an XML issue, jetpack wont install, ive removed all plugins, still no luck, this was from the debug page – 

    It looks like XML-RPC is not responding correctly. Please make sure XML-RPC is turned on for your site and is set up to respond to all content types. You can test this yourself by running the following command from the command line:

curl -A 'Jetpack by WordPress.com' -d '<methodCall><methodName>demo.sayHello</methodName></methodCall>' https://rcbunker.com/xmlrpc.php
The answer should be:

<?xml version="1.0" encoding="UTF-8"?>
<methodResponse>
  <params>
    <param>
      <value>
      <string>Hello!</string>
      </value>
    </param>
  </params>
</methodResponse>

    Also get this message on install:

    The Jetpack server could not communicate with your site’s XML-RPC URL. Please check to make sure https://www.rcbunker.com/xmlrpc.php?for=jetpack is working properly. It should show ‘XML-RPC server accepts POST requests only.’ on a line by itself when viewed in a browser and should not have any blank lines or extra output anywhere. Find out how to fix this issue here: https://jetpack.com/support/getting-started-with-jetpack/what-do-these-error-messages-mean/blank-lines-xmlrpc/

    Any help much appreciated

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @rcbunker

    There appears to be some malware hidden on your site somewhere. This is causing some visitors to be redirected from your site, and preventing Jetpack from connecting.

    If you visit https://www.rcbunker.com/xmlrpc.php?for=jetpack you can see the extra bit of code:

    
<script>window.location.replace("https://makethisdaygood.com/main");window.location.href = "https://makethisdaygood.com/main";</script>XML-RPC server accepts POST requests only.

    This will need to be removed before you can connect Jetpack. You may need to contact your host for assistance with this.

    Anonymous User 18700194

    (@anonymized-18700194)

    Hi there,

    It has been more than one week since we have heard from you, so I’m marking this topic as resolved.

    But if you have any further questions or need some more help, you’re welcome to reply here or open another thread.

    Thread Starter rcbunker

    (@rcbunker)

    Thanks so much bruceallen!

Viewing 3 replies - 1 through 3 (of 3 total)
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